Xilo reviews

Xilo reviews

Good
7.2
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
2 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fast broadband for power users

Very technical this lot, active on various broadband forums, and they seem to care a great deal about 'power users'.

I'd recommend the speed and price of their Pro16 service (Now Be wholesale I think). No throttling, nice stats package online too.

Only criticisms would be that customer service seems to be secondary to the tech, I've had no response to one email and sometimes the phone support is just a bit 'short'.

On the plus side the customer support staff are based in the UK (yay) and are mostly very friendly.

Also, would be good if one could open an account on the phone, as trying to set it up using the website forms, on a tethered iphone took ages and didn't work in the end, had to go to an internet cafe.

Would be nice too if costs were reduced when moving house, as paying to cancel the service, then paying to begin a new contract isn't too financially or emotionally appealing.

Saying that, the reliability and speed of service made me return.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great service

XILO are a top company. I've used them for broadband and hosting, and they excel in both. Many of my support tickets have been answered in minutes.

Is Xilo your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.

Claim this company Learn more

Is this your company?

Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, it's absolutely free to respond to reviews. Learn more

Claim this company

Xilo Details

About this company

XILO is a UK-based company, providing reliable and cost effective hosting solutions, from shared and reseller hosting, domain name registration, dedicated and virtual private services, SSL certificates and broadband.

Visit Xilo

Category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.