Fully recommend these guys. Items totally as described and delivery arrived ahead of schedule. Will definitely use again.
The product arrived early thn predicted and the telephone enquiry was handled in a very professional manner, even to the point receiving follow up call the same day. It is a great pity other companies cannot match this level of service.
I telephoned for some advice re the telephone extender. Nothing was too much trouble and information given was clearly explained.
The goods arrived quickly and were very well packaged.
Not yet installed to test quality due to house move but I was assured if a problem did exist I was to report this to Paul who would sort it out. Very reassured by this.
Needed to add phone lines for SKY + HD and Multiroom Installation - done my research - ordered - arrived quickly - unpacked - read destructions - installed - all worked first time when SKY Engineering installed - Excellent
Quick delivery arrived in just 2 days, the same day as the Sky Engineers who were installing Sky HD Multiroom. Bought with extra slave unit for second bedroom,both work perfectly, well worth the money, both sons very happy!!
Ordered wireless phone jack kit and extra slave unit. Required as having sky multiroom and not prepared to have cables trailing all over the house. To get the units working was straightforward the only downside was the documentation, in particular if you have broadband as well.
This is the config I used and it works - leave the adsl filter plugged into the phone socket, leave the adsl router plugged into the filter, remove the existing phone cable. Plug a phone cable into the master unit and the other end of the cable into the adsl filter. Plug the phone into the other port on the master unit and it is all done. Any other cabling config and I found you got issues with slow broadband and loss of broadband if you tested a sky box by doing a callback.
Bought the WPJ kit (Model: RTX3066 "Wireless Phone Jack Kit - (1 x Master & 1 x slave)) to replace a fixed line to a Sky digibox. Item arrived promptly. The connections are slightly counter-intuitive and caused a problem when I first set things up when calling into the home phone but one phone call to Your Digital Home highlighted my error and sorted things out and it now works perfectly. I would buy from YDH again. Very satisfied customer.
I tried to set this up to avoid hassle in setting up sky Hd multi room , spend nearly 50 pounds to avoid complicated extension to phone lead extension, spend 1 hour try all possibilities, and reading manual many times, finally realised that brand new phone cord supplied with the box was faulty. When tried with old lead finally got dial tone otherwise for 1 hour could not get live phone line.
It's not as e say to set this up as it claims and especially one would trust that parts coming in box should be in working condition!
I phoned up not really knowing whether you could even buy what I wanted....I explained the problem and was immediately put through to someone to help. He listened to me, explained what I wanted and exactly how to set them up (wireless phone extensions for Sky multiroom). He was honest in his assessment of my needs and there was certainly no 'hard sell'. Having placed the order, I got prompt e-mail updates and the items arrived what they said I would.
Item ordered, money taken, item not received. NO COMMUNICATION
I was very unsure about purchasing the Wireless Phone Jack Kit as I had read negative reviews and reviews suggesting the product did not work on Amazon and other sites. I called and spoke to Paul who explained to me what the kit did and didn't do. i.e. For SKY boxes to connect to a phone line (as part of the contract requirements) and for Box Office movies. He gave me full run through of the equipment and set-up. I ordered immediately - the products were with me quickly and were installed in less than 5 minutes. Worked as described.
I ordered the Phone Jack kit + additional Slave for my two sky boxes (new multiroom box prompted this - I had neither close to a hard wired phone socket)
GREAT SERVICE - highly recommend
Ordered a wireless telephone jack system for use with sky multi room . Produced was not in stock when placed order but it was sent out as soon as it arrived back in stock .Received a courteous email apologising for the delay. Good product and good service
I ordered a wireless phone jack for my Sky HD box in the afternoon. This was guaranteed to work with all Sky boxes. It arrived the following morning via Recorded Delivery. Now that's what I call Service! Highly recommended.
It is a bit hard to speak to a friend, when I have emailed several times to inquire why my order has not been sent.
We cannot view TV without the goods I have ordered over one week ago.
Excellent customer service providing confidence in purchase
The website was easy to use, ordering simple, arrived faster than anticipated. I phoned a couple of times, once for advice as to which product would best and then to confirm how to check I'd connected it correctly. Spoke to Paul who was extremely helpful, knowledgeable and kind. Nothing was too much trouble, I will definitely use Your Digital Home company again, I have already recommended them to several friends.
Found website easy and informative. Ordering was easy, immmediate acknowledgement of order by email and then of processing and dispatch with tracking available. Arrived earlier than promised, well packed and was exactly what I ordered, wanted and was promised. Cant fault them and would use again.
I received my item on a Tuesday after ordering it on line on Sunday which was excellent service. The item itself was well described which made it easy to order. I would have no hesitation in recommending this firm and would use them again
Bought the product to connect an additional SKY+ HD box. Everything worked OK for several days, then phone would not work either for incoming or outgoing calls. Problem appears cured by fitting a second ADSL filter, (the first being used for the SKY router) and connecting Base unit to the ADSL socket. This latter requirement is not made clear in the documentation, hence only four stars.
I SPOKE TO PAUL WHO ADVISED ME ON WHAT TO ORDER AND EVEN SENT ME ANOTHER WIRELESS JACK AS I HAD ORIGINALLY ORDERED THE WRONG ITEM. HE THEN SAID TO PHONE HIM WHEN I WAS READY AND HE WENT THROUGH THE WHOLE SET UP PROCESS WITH ME AS I GOT THE WIRELESS PHONE JACKS TO WORK. ABSOLUTELY BRILLIANT CUSTOMER SERVICE AND SO GOOD TO SEE THAT IT IS STILL AROUND. WOULD RECOMMEND MOST HIGHLY.
I wasn't sure of the exact components required for a job so I though I would speak to yourdigitalhome on the phone. I spoke to a very knowledgeable guy called Paul who expertly guided me through various options allowing me to choose the product I required.
The on-line shopping experience was simple with email notices keeping me informed of the status of my order which arrived promptly and on time.
I can recommend YourDigitalHome.
Ordered a twin box set. But when came to sending it, they only found one in the box. Rang me straight away, apologised, explained the situation, and offered me a full refund, or alternative options. As I only needed one, they sent the one and refunded me the difference.
Met the issue head on, and contacted me straight away by phone, dealt with it professionally and I even got it delivered the next day.
i contacted this company to see if they had a discontinued 85mbs 3 port home plug, i got a quick reply from Paul to say they still had 2 in stock and the information on what to order.
the plug was delivered the next morning as promised, unfortunately (as can happen) it failed to work. i emailed them with the sad news and had an immediate reply by phone (which i thought was so much better then email as you can talk about the problem) from Paul who was most apologetic and helpful and told me not to worry he would test and send the last one they had in stock. true to his word the new one swiftly arrived and I'm glad to say is working well. Paul also followed up with an email to confirm if all was well.
with so many tales about the internet i find it so refreshing that there are some good and helpful companies out there that are willing to go that little bit further and i will certainly go to this company again. thank you Paul and your digital home.co.uk
SHEP54, BOUGHT JACK &SLAVE. I WAS QUITE WORRIED, BECAUSE, TO BE HONEST, I DID NOT KNOW WHAT I WAS ORDERING. SKY TOLD ME ABOUT THESE JACKS, BECAUSE I WANTED MULTI ROOM, IN TWO BEDROOMS, AND THEY SAID IT WOULD COST A FORTUNE FOR B.T. TO PUT IN PHONE SOCKETS. THE SKY ENGINEER CAME TODAY. NO PROBLEM AT ALL. NOW WE HAVE SKY IN TWO BEDROOMS, AND FOR A FRACTION OF THE COST. THEY REALLY DO WORK, AND IT WAS SO EASY. THANKYOU VERY MUCH DIGITAL HOME.
I needed telephone line connection to my fax and a multiroom additional sky tv tuner box in different rooms and in different level of the house, far away from main telephone socket, making wired connection difficult without making holes through different walls of the house. I placed an order with 'Your Digital Home' for 1 x Wireless Phone Jack Kit - (1 x Master & 1 x slave) (RTX3066) and 1 x Extension Unit for the Wireless PHONEJack (RTX3068). I received the goods earlier than I expected and the products were nicely packed with all the necessary accessories. The combined master and slave unit worked immediately after plugging. I could not install and acivate the second additional extension unit. I contacted 'Your Digital Home' and the help was available immediately. I followed the installation instruction as given to me whilst I was still on the phone and like a magic the additional unit got activated. I connected one slave unit to an additional Sky+HD box and the other to my multifunction printer fax. Both the instruments are now connected wirelessly to the telephone line and they both are working fine. This did not interfere with the broad band connection or cordless phones connected to the same telephone line. Thanks to 'Your Digital Home' team.
I needed to get a phone line to my Sky+ HD Box at the other end of the house. I ordered from Digital Home, it arrived fast, it worked, it was properly packed. An efficient well run firm.
After reading so many good reviews about the phone jack and fast delivery I decided to get one to avoid all the wires around the house. After a week still not received it and no communications either.
Very disappointed as it is not fast delivery as promissed.
To reply as a company, please log in to your business account.