Worn leggings once and stitching come undone after first west and I was asked to return them at my cost while they decided if I was eligible for a refund. I am not paying a return charge as I already have paid a delivery charge
I cannot call you all my money has already been wasted on hold.
Your online team are of no help stating you need to call.
My original parcel x4tshirts were dispatched to the wrong address as your system changed my billing and delivery address around.
I did contact you but MYHERMES said they cannot change the address have to RTS the parcel wait for you to receive it and then send it out again,
I WOULD LIKE MY PARCEL TO BE DELIVERED WITH A DIFFERENT DELIVERY COMPANY IN TURN PLEASE - YODEL.
Can you please contact me to discuss this further.
God shop i udvalg og forsendelse, men desværre sender de efterfølgende mails hveranden dag omkring tilbud, og jeg kan ikke slå det fra igen. Det er et år siden, jeg shoppede hos dem en enkelt gang kun, og jeg har gennem det år modtaget en mail hveranden dag. Det er utrolig irriterende.
Clothes are good value for the price but try and contact them and you see a whole new side of them. i have an issue with hermes who will only speak to yours they will not speak to the customer. I had a few points to raise with a manager- they go home at 6 but i could email them. I sent them an email on the 30th May - I decided to chase this up on the 12th June only to get an out of office from the 8th June - NOT EVEN AN EMAIL ACKNOWLEGEMENT for my complaint. I am back on live chat which is understaffed
Laura Monroe Coleman found this review useful
Yours clothing is my favourite clothing retailer, clothes are generally very good quality and in very generous sizing, ive been to both high street shops and online, the staff at my local Yours shop are very friendly and bend over backwards to help you. the online shop is also good, if they lowered there shipping prices they would get 5 stars
I have been a customer of Yours Clothing for about a year now and have found their clothes to be excellent value, true to size, with styles to suit the larger ladies of this world without feeling frumpy. Delivery is always excellent and I have no hesitation in recommending them to anyone and everyone!!
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