I purchase from Zavvi quite often as they regularly have good offers on a selection of Blu-Rays and video games that I am interested in.
A couple of points.
One would be that I placed a pre-order that was then cancelled three months later due to a pricing error. This caused me to miss out on an offer for this product elsewhere at a reasonable price.
Two, my credit card expired and I was unable to change the card number I used to submit my order without cancelling it and reordering. This meant I lost the cheaper price the item was when I ordered it, and the discount that was applied to it.
Apart from these issues, the service I have had has generally been good and I would recommend them to others.
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