I love steelbooks and im happy that you have so many ;) the only thing is that sometimes the steelbooks are little bit more expensive comparing other websites (Amazon) thats all! The service and the delivery its fantastic guys , thank you !!!
Ordered multiple items, have been arriving separately, received an item I did not order, despite messaging zavvi they seem to be not bothered about sorting things out in quick way. Also no invoices with the items which is not acceptable.
I pre-ordered several exclusive SteelBooks months in advance, and then carefully budgeted according to my pay days. However, release dates were altered at the last minute without notifying customers, resulting in funds being taken ahead of schedule! This caught me quite by surprise, and I think customers deserved to have been informed in good time, so that they can prepare the funds or cancel if need be. Not one, but THREE release dates were brought forward, but most notibly Cars 3D, which previously had not had a confirmed release date. Some advance warning would have been nice! This kind of practice does not install much faith in Zavvi or the service they provide, and has left many SteelBook customers questioning when they should expect future products to be released, as advertised release dates clearly cannot be trusted!
I cannot fault the "experience" in ordering the various steelbooks, games n dvds i have purchased from the Zavvi website over the past 6 months - a year.
Long gone are the days of SplashDVD and Play.com and given the collapse of the high street you're pretty much left with only HMV stores and Zavvi online as your mainstream options for physical content. The tragedy lies in the fact that historically neither of these two have been the cheapest options on the market, a trend they have both maintained.
you are very limited in the UK with official outlets that carry enough weight to get exclusive content, designs etc so in that sense Zavvi does a great job in filling that market. I believe (other than comp games... see Game) Zavvi & HMV, (along with the Entertainment Store who scavenge off the last loyal customers to play.com) are your only options for exclusive movie and music packs, be it content or artwork.
you can find some real bargains on Zavvi, some are right in front of your face, others are buried. unfortunately for the buried ones, Zavvi I don't believe offer the same level of database interrogation that play.com use to offer in their heyday. But if security and peace of mind are what you are after than it's probably worth paying the extra couple of quid (though sometimes this makes double figures) and go with Zavvi over the insanely unreliable play.com market place, or the increasingly sinister ebay. I certainly have never had a problem in obtaining goods from Zavvi online.
However, I must point out, that I totally disagree with there ebay practices, intentionally charging a minimum of £1.00 or more on EXACTLY THE SAME goods you can get from their own website.,. very much playing on the nieve of you out there... and also backs up my previous comment on how sinister ebay has become the past couple of years.
Yes there were extenuating circumstances behind why play could charge so little (Jersey), seeing that zavvi have shifted to online only I feel they could have passed the savings from not running a highstreet presence onto the consumer which I can't see that they have done.
i have also noticed the odd similarity between the pricing practices on Zavvi that are so often present in HMV... something like this.... release price... a tad high... after a month or two... price reduction of a couple of quid, may even make the sales. a couple more months and you tend to be able to get it at a decent price if not in a sale. then the magical 6-9 month barrier comes up, stocks are low, a few copies left to shift and bang... ridiculously high price... while this practice isn't followed as religiously as HMV tend too do I have observed it on more than one occasion... an album or a film title pops into your head... oh yeah I totally forgot about that one... it came out almost a year ago... *search* £16... basic cheap no thrills edition... are you having a laugh!!!!
Oh, one more thing, I am sorry guys, but the rewards scheme is virtually pointless... 1p per £1 spent... this isn't a supermarket, or a coffee house. unless you are buying at least £25 with of stuff every week you will NEVER truly benefit from the reward scheme.... heck , I don't know if it still applies but I know they also use to carry an expiration date... ridiculous
I miss the days of Virgin and Play.com. (Many an hour was spend on Play.com, by the end you'd say, blimey, I've saved £20 here.... BUT, play.com had a way of making you want to find more products to spend that £20 on cause you knew you were getting a good deal.) Sadly they are long gone and rather than HMV stepping up and taking advantage, it is my personal opinion that Zavvi is by far the better option...for now. just don't expect me to blow a couple hundred quid in 1 order like did on more than one occasion with Play.com.