Zavvi Is Great For Everything From Blu-Rays, To Games, To Consoles. Always Comes Wrapped With Care And Cheapest Prices Around.
Never Had My DLC From A Purchased I Brought Months Ago And Never Fixed The Problem. So 4 Starts For That But Overall GREAT PLACE TO PURCHASE FROM! PLEASE LIVE ON WITH FUTURE DEALS
I have used Zavvi since day one and have never had any problems with ordering or deliveries.
Pre orders always come on time, with a great price to boot.
Always handy to have the odd voucher and discount codes which come up frequently to make purchases even cheaper.
If you haven't use Zavvi try them .. !
Zavvi is where I buy the majority of my games from and its Mega Monday's always provide good value for money.
Some pre-orders however I've found aren't as quick as services like Amazon or Game.
Nonetheless, for value and range, Zavvi is my regular online store for video games.
Only two problems I have is the length of time it takes for Items to arrive, Other sites selling the same products get things out quicker, and pre-orders don't arrive on the day of release which is quite frustrating for gamers
Recently purchased a Game but entered Next Day Delivery instead of Free Delivery. I contacted customer services to explain my error but they said I had selected Next Day. It was prior to a bank holiday so I ended up receiving it the same time as would have had I selected Free Delivery. I was disappointed that they didn't waive the delivery fee.
I have been using zavvi for just over 2 years. Never had a problem - great prices, great service. I always look for the deal (especially mega mondays) and boy do they have some knockout offers. try them - you won't regret it.
As someone who often pre-orders videogames, prompt delivery is a key issue for me, and time and again I have received a game either the day before or on the release date.
Zavvi often have the lowest price, and with free delivery on all orders it is rare they aren't at least comparable to other stores.
I have not had to use customer service, and I hope I never have to, but hopefully they are as pleasurable to deal with as their service in other areas suggests.
Zavvi/The Hut group always seems to get a bad name when reading customer comments online. From my own experience, I simply cannot fault them. On the extremely rare occasion when an order has gone wrong, a simple email has quickly fixed the problem and I've never been left feeling let down.
I bought a game from them about 2-3 months ago and it took 2+ weeks to be delivered.
Hoping it would have just been something that would've happened only once, I ordered another game at the beginning of the month and it still hasn't arrived yet.
Not only that but I emailed them asking where my product is and I received an email 3 days later only to confirm what I already knew, that the game had already been dispatched.
I think it's safe to say, to save a whole £1-2 next time I order something, I'll be going elsewhere.
Time and time again zavvi do great deals, items are dispatched in good time but sometimes they can take up to a week for the items to be received, Its good you now can get premium delivery service though, Rewards points are also a nice little bonus
Zavvi.Com use to be really bad at deliveries but their prices where great which made the delivaries bareable. But their pre-orders also were bad with games arriving later than the release date. But recently Zavvi have changed their delivaries from Royal Mail new Courier Service. Since then everything has been spot on with Pre-orders and normal delivaries arriving on the estimated date or even earlier in most cases. Plus all orders have a tracking number and you can actually track where your order is at the moment. This is so fantastic and the way it works is amazing. I would definatley recommend using Zavvi.Com for anything as they have seriously stepped their game up their game in recent days. Plus they dish out discounts here and there for loyal customers. Once again Zavvi is a great service to use.
I used Zavvi a lot in the beginning as had fantastic prices on video games. However, over time there was a drop in service where many things weren't sent by release date and stock statuses were frequently incorrect which lead to frequent orders having to be cancelled.
Recently they have stepped up and have fantastic packaging for steelbooks, prompt delivery, and am happy to start using them much more again.
Well worth comparing prices here if buying electrical goods. Offers are worth checking out too. Delivery may take a while (I ordered 5 days ago but still not received) but I'm cheap and go for free delivery, other options are available.
I regularly buy DVDs from Zavvi. I found them to be the most reasonable on numerous occasions, and they are the only DVD supplier I know of that regularly sends discount codes to get a percentage off your next order. The delivery is quite fast and packaging good.
I've been using zavvi for many years now, always guaranteed to find bargains weekly with their mega mondays, which is my favourite. but over recent months, i have spent hundreds on their steelbooks and the preorder steelbooks, loads of exclusives which makes the site the only retailer online that i use. they sell a variety of items, they used to primarily sell dvds and games. but over the years theyve expanded to clothes, electronics etc. which ive aso bought from them many times.
Zavvi have quickly become my go-to site for video games. I'm not particularly bothered about pre-order bonuses and the like. I'm more interested in getting a good game at a good price, something Zavvi are getting very good at, in many cases undercutting Amazon by a good couple of quid. In addition, regular money off vouchers in emails are a very welcome incentive to get me to part with my money.
Aside from the prices, the actual shipments themselves are sent out on time, usually trackable, and arrive when they're supposed to, sometimes early.
zavvi is brilliant spent well over 500 pounds on the site items always come on time free delivery on all products and if you order something and change your mind they will refund you its also very cheap and very reliable i buy most of my games and dvds from zavvi and would recommend to anyone thanks for been such a great company.
I find Zavvi are a reliable service for the most part, but I often have to wait slightly longer for delivery compared to other online resellers. The choice is also quite limited for those of us that like non-mainstream music. Otherwise the choice of DVD & Blu-ray items is very good.
Mega Monday is something to watch out for, with many good deals tempting me to part with my money.
My only real gripe is with the returns process, which luckily I have had to use only once, but has taken far too long to resolve.
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