This great site, easy to use & navigate around plus really great prices compared to other websites. Would definitely use again 😄
I placed an order on the 20th November and have still not received it more than 2 weeks later, yet they were hasty enough to take the money from my account. I have emailed several times and called and left a number of voicemails, yet still they have the cheek not to respond.
I am absolutely disgusted with this treatment and will be contacting PayPal to get a refund.
Beware before you order on here, as it's looking like you may not get what you ordered before Xmas at this rate!
This was a great site to buy from. Had all the items I needed and in various
sizes and prices. So quick to order and delivery as well, saved me time and
my poor legs from walking around the shops in town looking around for
these beauty products and avoiding the Christmas crowds !!.
I love that you get free delivery on all orders not something many companies offer but something that is hugely appreciated by customers and the items get to you within a couple of days :) zest also have great offers on the many amazing products they sell! What more could a girl want!
Great value products....You really must try ZestBeauty.
I have ordered 3 items from ZestBeauty. Two items were late arriving but when I contacted customer services they responded immediately and I felt being looked after.
Prices are reasonable and feel quite safe ordering from ZestBeauty.
I would recommend them to friends.
Ordered a GHD hair dryer for my Wife and paid an extra £2.99 for special delivery. After 5 days of waiting I contacted Zest, they claimed there was a problem with the post and I would get my item tomorrow. After seeing the postman come and go twice I again contacted Zest. Who this time advised my order was sent out last night special delivery guaranteed by 1pm. So I waited 1pm came and went, so I tried contacting Zest again, no answer, so I left several answer phone messages, no response. I then e-mailed them, again no response. I then contacted the Royal mail and asked them to track my parcel and strangely enough they had no record of ever receiving a parcel from Zest with that tracking number. Thank God I used PayPal and got my money back straight away.
Avoid like the plague!!!!!
No real problems. Slightly disappointed as product is a gift and arrived a bit bashed up during delivery.
This is the second time I have bought from Zest - mainly because they have some of the cheapest prices when it comes to the Elemis range. Checkout is quick and simple and delivery is fast. HOWEVER I would never buy from Zest if I was planning to give the items as gifts, simply because the items are so poorly packaged for posting. On both occasions my goods arrived battered, having been sent in thin poorly supporting Jiffy bags. I was only glad that the items were for me and not intended as a gift. Such a let down :-(
These products are worth the money and both the shampoo and conditioner smell fantastic. Genuinely leave my hair feeling softer. Cheaper here than anywhere else and quick delivery.
It was very impressed with the price of this product, having used another supplier which was more expensive I shall be using zest from now on. the product is excellent and the delivery was fast.. Better than the competitors delivery time..
I ordered some Moroccan hair oil from Zest as their prices were competitive and I'd used them before and been pleased with the service. However, I was rather disappointed this time around. I was supposed to receive the item after 3-7 working days. Two weeks later I'd heard nothing so emailed customer services. I got no response but the order did appear a couple of days later. It wasn't the end of the world to have to wait for the order but I was disappointed to have no reply from their customer service team.
I ordered from Zest Beauty but no longer needed the item and so let them know within 24 hours to save shipping costs. I had no response to the email and received an email a day later saying the order had been shipped. It then had to telephone to cancel the order.
After 3 days I had no response that the refund had been processed. When I raised this through paypal I received notification that I would be refunded but was also charged almost £6 for this.
To date I still not have received the money back to my credit card.
Ordered Moroccan oil and received my order very quickly. Packaged nicely and in excellent condition.
I bought the elemis facial treatment for my sister in law as a present and she swears by the product! I found zest beauty to be the best on the market for price & the delivery was free & fast too!
Ordering the product was an easy process. Website nicely laid out, easy to navigate etc. Only annoying thing (nothing to do with Zest, just the product) is that the small Morrocain Oil doesn't come with a spritzer so you need to have it in your hands. Otherwise - great!
Easy to use website, clear useful headings. Very reasonable pricing. Quick efficient delivery. Will be recommending to my family and friends. Definitely will be using again.
To reply as a company, please log in to your business account.