ZiiP GameStore reviews

ZiiP GameStore reviews

Excellent
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467 Trustpilot review(s)
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About

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Review by confirmed purchaser

good fast and works

takes about ten mins to get code and your away used a few times now, every enny cheaper helps
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Review by confirmed purchaser

Can't fault it

I was wary these guys were not trustworthy at first because there are so many convincing scams around.
But everything was efficient and worked exactly as it meant to. I got my key code via email within two minutes of paying.
Great site and customer support, great prices.
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Review by confirmed purchaser

So far. So good.

Ordered a physical copy of PayDay 2 on 360 from Ziip as anywhere I looked in stores or online was sold out. Once I found the Ziip website I ordered it as fast as I possibly could. Received my conformation of order and payment almost immediately. Following day I received an email confirming that my order had been shipped which surprised me as I ordered it late Friday and didn't expect to happen until Monday as not many places work on a weekend. Overall ordering was easy, payment was easy, information from the company has been excellent and also the free postage.
ZiiP Ltd

Reply from ZiiP Ltd

Hi Karl,

We don't normally ship on Saturday - but we recieved quite a few orders for Payday 2 in a very short period of time so I decided to get them manually dispatched. I will however be honest with you and say that I don't know if Royal Mail will have dispatched them for Monday delivery or whether you'll get them Tuesday. That bit is out of our hands.

Thanks for your review :) It's always good to see our service is appreciated.

James
ZiiP Ltd
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Review by confirmed purchaser

Hard to fault a service which does it exactly what is says it will , and without delay.

IT was important to me to get the game quick fast and painless, I paid my money received all information required , I got my code and set of downloading from steam.
By the time I came back from the garage , the game was ready to play. Awesome really.
Could I have got it cheaper elsewhere , no !
do it .
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Review by confirmed purchaser

Highly recommended

Great rates. Steam key was delivered within minutes of hitting submit on the order. Literally about 3 minutes. Excellent service, highly recommended!
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Review by confirmed purchaser

Honourable

I pre-ordered Payday 2 with them for a very decent price. Sadly due to underhanded deals between Steam and the publisher Steam has received a monopoly on this game, receiving free DLC for later in the game and leaving smaller publishers out in the cold. Ziip were honest and as prompt as they could be and I would still highly recommend them!
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Review by confirmed purchaser

Very good after sale service

Very good after sale service
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Review by confirmed purchaser

Does what it says on the tin...

Found sniper elite High command edition for £12, paid easy online, got my steam key within 2-3 mins. Worked fine. Bargain. Will defo use again and have them saved on my favs.
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You know what they say about deals that too good to be true online....

We all been told if you come across a deal online for a item that is very cheaper then everywhere that the deal is a scam of some sort.

When i come across Ziip while i was looking to download Sim City and the deal they was offering was one the cheapest around, you as imgine i was bit hmmm is this really legit or just a scam set up. Its when i spoke to the online chat adviser who answered all my questions and even shown me photos of how they work my mind was put at ease.

I placed my order and with in seconds my order was complete and downloaded my game and was ready to go in under 5 mins. You really cant go wrong with this company i be buying more in the future.
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Review by confirmed purchaser

Quick, easy, good price.

Quick, easy, good price.
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Review by confirmed purchaser

Superb!

Purchased Football Manager 2013 and was instantly sent my product key. 10 minutes later I was embarking on my first season on the game.

Excellent.
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Review by confirmed purchaser

I have received its code after it is support from Ziip Ltd

I have received its code after it is support from Ziip Ltd..
Thanks Ziip Ltd, this is a good service ..
ZiiP Ltd

Reply from ZiiP Ltd

Hi Tracey,

It would have been greatly appreciated if you contacted our support team before writing a review on Trustpilot as it would have been nice to have a right to reply and investigate the case.

From what I have seen on our system, we have contacted you by email but received no reply. I will contact you again - Please respond.

Kind Regards,

ZiiP Ltd
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Review by confirmed purchaser

nice user friendly website speedy delivery

I placed my order on Friday received it Saturday. Fantastic thank you ziip team
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Review by confirmed purchaser

Sims expansion pack download.

Brilliant service! Most of the review I read were positive and after buying the game I immediately received emails validating my purchase and within 20 minutes I received the 'key' by email. The prices weren't as expensive as some other stores, they were reasonable! I recommend this store to my friends.
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Review by confirmed purchaser

In, Out, Done

Took me 5 mins to register and buy, then another 5 mins to get the codes... Beautiful!!!
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Fantastic!

Pre-order, received key day before release giving me plenty of time.
Would definitely use again!
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Review by confirmed purchaser

Quick and Easy to Understand

Simple to understand, straight forward and had no problems with the code I bought
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Review by confirmed purchaser

Feedback accepted!

I paid yesterday, and I've got the feedback form... I just don't have the game yet. It should be a downloadable one, so not sure why it's taking its time.

But I got a pretty swift response one I posted on here!
ZiiP Ltd

Reply from ZiiP Ltd

Hi Paul,

Thanks for your review.

The game that you have ordered - Civilisation 5 Brave New World is not released until Friday 12th July. Our stock is arriving with us tomorrow morning and codes will be dispatched accordingly. This will give you time to pre-load the game before the release date.

Publishers are very strict on release schedules and it is extremely rare that retailers receive stock (boxed and downloadable) any more that a day before release. This is out of our hands.

As you can see by our other trustpilot reviews, we pride ourselves on our speed and customer service. We have a dedicated customer support number, as well as a live chat service and email support. We'd have been happy to have spoken to you about any concerned.

I hope this response adequately answers your concerns to the situation. If it does, can I kindly ask that you re-consider your review score, based on the circumstances. Our high rating means a lot of us and something we are very proud of.

It light of your experience, I will look towards introducing some information on the website that informs customer when they are likely to receive a pre-ordered game. That should save any confusion for future customers so I thank you for your imput.

Kind Regards,

James Galland
ZiiP Director
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Excellent, will be using Ziip again

12 minutes from order to game key and less than half the price of other online distribution systems.
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Review by confirmed purchaser

Easy, Fast

Live chat very helpful. Service quick and easy

ZiiP Ltd Details

About this company

Visit ZiiP GameStore

Contact information

Call us on: 07730376782
We live here: WARWICK HOUSE, ERMINE BUSINESS PARK, SPITFIRE CLOSE
PE29 6XY HUNTINGDON
United Kingdom

Category

ZiiP GameStore is ranked 10 out of 343 in the category Computer & Accessories

ZiiP GameStore is ranked 4 out of 65 in the category Gaming

ZiiP GameStore is ranked 1 out of 23 in the category

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