Zoom4u reviews

Zoom4u reviews

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8.0
from 0 - 10
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94 Trustpilot review(s)
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Good service and choice

First time using this company, I was going to buy from amazon but the price was another £65. Being a poor student, this was not good.
Found zoom on google shopping and paid with my trusted credit card.
The recorded arrived on time and everything was fine.

Danka
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very good price

Did the usual serching around for acrobat reader, the price ranged from £600 to £300 on some sites.
Most of the cheap online stores are not vat registered,so as I company I wouldnt be able to claim anything back.
Found Zoom4u and the price was good, not the cheapest but good.
Had the offer of either a download or retail box, went for the boxed option.
Problem with my card to begin with, got that sorted and finally paid about 3 in the afternoon.
I was totally surprised as my order arrived the following day and the website claimed 3 - 5 working days.
So no complaints this end...
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awful - no product arrived - no response till escalated

Seems it depends on which software you order

We ordered Office 2013 - did not say out of stock - took money.
After two weeks still no product and was really getting urgent as I use it for work
emailed company - no response.
Emailed company - this time cc'd in the Safepay email. Safepay contacted them and told them to respond.
Claimed they had not been getting emails - offered online version
Sent activation keys - didn't work
sent another - that also didn't work

gave up and asked for refund - not sure if that has yet been done
For anyone having problems - ensure you cc in Safepay who accredit them
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Fine

Order and got my Photoshop CS6 in good time, well within the scale quoted.
Now all I need to do is try and learn how the hell it all works, as coming from CS2 is a huge leap.
Best price I could fine on a proper site with vat, so I can claim it back.

Thank you
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Fine & Dandy.....

As requested, please find my review below:
Yes the order got here on time
Yes it was securely packaged
Yes I was happy with the service
Yes I will shop with them again

Special attention should go to Sue at zoom, a huge credit to the company for sorting incorrectly ordered software out and swapping it.....
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Good website and Great program..

After doing what seems like loads of research I finally decided to go for photoshop CS6. I found zoom through google and decided to give them a go and to my delight they also had the software i wanted as a download.
Paid and the download link came about 30 mins later along with the key.
Everything installed fine and I'm now up and running.
I have have been using Adobe Photoshop CS-3 for about 8 years,
CS3 was not comparable with the new computer. After eight years, you run into many hardware and software compatibility problems. Hardware wise, the only things compatible were the power supply, graphics board and fans.
Cost is a eye opening, but I am glad I made the purchase.I have been an armature photographer and have always trusted Photoshop, so I didn't know what to do without it. My advise is to shop around both on Google and amazon and dont be afraid if you don't know the company, just make sure you pay with you C/C.
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impressed

I thought I would write a review on Zoom4u after dealing with them this morning and reading some negative remarks on here.

I ordered a new voice recorder last Tuesday from their website which was £43 cheaper than the nearest rival uk retailer and specified a Monday delivery. A few hours later I received an email confirming the order and the delivery date. On the Sunday I was sent an email containing a tracking number so I could view the delivery slot on the fedex website.

Monday I received a call from the delivery driver before they were due to arrive and sure enough they arrived on time. The delivery guy was very polite and courteous the whole time.

I was definitely impressed with the communication and price and will be using these guys again
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Arrived on time

Ordered at the weekend and the 2 packages arrived on Monday, separately for some reason.
Both well protected from our postal service people!!
And yes I would use zoom again.
Please could we have next day delivery available.

Thank you
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stock control is non existent.

ordered and paid for item that showed stock on 7th June. promised delivery 2 or 3 times until i finally cancelled on 15th June. refund promised 3 to 5 working days. still waiting.
with no phone to speak to anyone it should be black listed by all the agencies involved.
anyone contemplating using this company "FORGET IT "
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TOOK MY MONEY - NO DELIVERY OR RESPONSE

I ordered a Bamboo tablet 3 weeks ago, and nothing has been delivered. They have however taken my money. I have sent 3 emails (as they do not have a phone number) to every available email address on their website to ask why, and have had exactly 0 RESPONSES. Terrible service, as in ZERO. Very frustrating as you cannot actually contact anyone and so have to trust that your emails will be returned. Which in my case, have not. Ever. Oh, you can fax them - if you have a fax machine, but again, will just have to hope that they will respond. Very poor.
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Easy Returns and good choice

Unfortunately I'm not the most technical of people when it comes to software, especially when its the new microsoft project suite.
Anyway, I order project 2013 with standard delivery on Tuesday at 3.30 and it arrived the following day by courier and I didnt even select the next day option. Also delivery was free, so superb..........
Then, me being ignorant I ordered something my system could handle.
With that in mind, I contacted customer services and receive a prompt and helpful email from someone called pete.
In the end we agreed it would work and it was exchanged for another, more compatible version.
Thanks Pete for all your help
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Lots of older software available

Nice and easy to navigate, no fancy stuff to slow you down.
5 day delivery was fine, given the cost of the unit.
Also like the indep reviews on the site, from real customers!
Although I did read some negative reviews, I gave them a go and was very please.
Next day delivery would be a good option to have though.

Yes I will use again
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Plain sailing

1 x Sony recorded order on the 18-4-13
Arrived 2 days later via recorded delivery at 8-00pm in the morning, my son wasn't very pleased!!
Everything worked well and my pre purchase questions got answered quickly.

The only negative was the packaging, I think more bubble wrap was required.

Will use these guys again.

Thank you
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BAD FOR ME

I ordered corel from this bunch. They took the money but delivered NOTHING.
I raised a complaint and still waiting for a reply.
I don't see where all the good stuff about them comes from.
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The personal touch

I don't usually write review unless they are bad. This one is very positive especial to 2 members of staff. Not being very tech I ordered a piece of software that unfortunately wouldn't run on my old laptop. After a few emails back and forth I can up and asked if I could return the software at a discounted rate, as it was now open.
Steve asked me to return the software directly to him, which I did. About a week later after he had confirmed the serial wasn't used he issued a full refund, minus the delivery. Too many sites today just give you the impersonal but friendly approach. So the five stars are for the people who helped me out..
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2nd purchase and still cheap

First item purchased arrive 1 day late. Didn't mind because it was the cheapest I could find.
2nd purchased arrived before the scheduled delivery, although the price wasn't the cheapest . All in all no com[plaints and will use again.
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Terrible, amateurish, lack professionalism.

Terrible service. Their website has items as being in stock but obviously it isn't updated very often. My first order I tried to place was cancelled. Then tried to place the same order again, which this time worked. I've been waiting a week for the order to go through, but at time of writing they have sent nothing and failed to answer to any email correspondence. AVOID AT ALL COSTS. it's obviously amateur hour at zoom4u.co.uk
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Nice and Cheap

Been looking for what seemed months for the best price on Coreldraw and them spotted the review by witch magazine. Paid £200 for the open box unit and it arrived the following morning.
Great service and price, although what do I know....
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Have taken my money but never delivered my goods.

On 20th December 2012 I ordered Microsoft Project online from the Zoom4u. I received prompt email confirming my order and issuing an order number. On my return to work after the Christmas break (2/1/13) I tried to contact them via email to ask where my purchase was and I had no reply. I then sent them a fax on 9th January 2013 and still I have not received a reply. I have now contacted my credit card company who are looking into this for me as the company took the payment from my credit card on 20th December 2012; the day I ordered. I am not happy with this company and will never use them again. This has made me very wary about ordering online from Companies that do not have a contact telephone number.
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CorelDRAW X5, way too slow on Vista.

If you are still running Vista, this release is WAY too slow out of the box, so buy a previous version. It's perfectly speedy on Windows 7.
Other than that the software arrived within the time scale, even with the Christmas post. Very happy at the price..

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Zoom4u Details

About this company

photoshop cs3 macromedia acrobat cubase avid ableton quark sibelius quarkxpress kontakt

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Zoom4u is ranked 29 out of 66 in the category

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