Zooplus reviewed by

London, GB

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Terrible customer service

I used Zooplus for the first time. My delivery still hasnt arrived (2 weeks later). I enquired and they told me to contact their shody delivery company (Yodel). They also said that my delivery was delivered to my house and I was lying and if I wanted them to review my order I should fill out an affidavit. As a first time, potentially high spending customer, I was expecting more from them.

I highly recommend that you choose another company if you are looking for pet supplies as these people are completely useless. They use a very dodgy delivery company and dont give a damn about their customers or the level of service they provide...

I have a huge long string of emails for proof if anyone wants a shock. Too bad I cant give zero stars!
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