Service has greatly improved since opening Warehouse in UK
I have been ordering from Zooplus now for over 2 years. Previously when you would order you would have to wait up to 14 days for items as they were coming from Germany to Ireland. However now they appear to have opened a warehouse in the UK and items are delivered much quicker.
I generally order cat litter and food only, both are a good price and I would not buy from anywhere else. One thing I did order which was crap was a cat litter box, it stated it was B stock so I should have known better. Another was a water/ food dispenser, they packed this with 30kg of litter and obviously it got destroyed. However Zooplus were quick to resolve issue so I cannot fault them too much.
We also order 2 cat trees, a medium one which has lasted 2 years and now fit for the bin it was not good quality but it was cheap so to be expected. We also ordered the Atlas one which goes up to ceiling and this one is used slightly less so it is lasting longer, but the material is starting to come away from the pouches. But at €80 it was great value and my cats love it. This was over €100 less on Zooplus than in a shop here in Ireland.
To reply as a company, please log in to your business account.