Zooplus reviewed by

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Zooplus and the ongoing saga of bad deliveries

I have dealt with Zooplus for over a year and, yes, their prices and offers are competitive with Feedem.
But oh their terrible packaging. Twice in a few weeks I have rejected a delivery of 2 15kg bags of Burns in the same cardboard box with little padding. The box was punctured as were the bags of dog food, spilt all over t he courier vans floor. Previous deliveries have also been damaged to a lesser degree. I have endlessly emailed them, and have been been waiting f or a refund of over 70 pounds for over3 week's.
I now deal with Petshopbowl who are superb.
2
Nikki Robertson-McLean and Afonso Almeida found this review useful
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