I'm a couple of hours away from the depot in Glasgow and I wasn't home for the first delivery attempt but the guys were very helpful and got my parcel to me with minimum fuss. I'd like to thank those guys publicly for their customer service. (The main Web site could be better though...)
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Trish, thankyou for this post, I will pass it onto the depot concerned a pat on the back is alway welcome. The Web site is under review at the moment hopefully it wont be too long, I will pass this to the IT department too. Thankyou again. Jennifer