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Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Don't turn up. Don't answer phone. When they do they hang up.

Dear 'Jennifer', I have been waiting at home for TWO days now for a collection. I was emailed a time slot of 3 hours yesterday - no one turned up. I managed to find a phone number of a depot you use, who said the driver had turned his phone off. I received the same email this morning saying they would come 10-1pm, of course they didn't . After 72 calls to XDP they said the driver was on his way. HAHAHA. He isn't. I can only assume this is some kind of scam.
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Umid found this review useful
    XDP
    TrustScore 5.5 / 10
    1,658 Reviews

    Reply from XDP

    Hello Sahune, As per our phone conversation I can confirm after checking with the depot /driver your collection will be within the hour.

    Regards Jennifer

    Hello Sahune, I am sorry you werent happy with the service XDP provided, I am not sure how we could of improved on your delivery. It was created on the 6th, collected on the 6th and delivered on the 7th at 12:05, between the advised ETA times.


    regards Jennifer
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