XDP reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars


No communication from them whatsoever! my consignment (ZDBLPD008662) is waiting at the collection depot (NO IDEA WHERE THIS IS?) and I've sent numerous emails to which I have had no response back. Goods were delivered on a day that was not specified (planned to make allowances to receive the parcel) and was given a calling card to contact the depot which I've tried to no avail...I may be forced to contact the seller and ask for my money back as I believe my goods are no longer attainable. I have to agree with others who have been misfortunate to have had there goods delivered by this company. I will no doubt be checking which courier my goods are delivered by in future and will pay the extra premium to have a reputable courier deliver my goods to save me the hassle!!

UPDATE - In response to Jennifer:
There is nothing misleading about my review. I have been trying to get hold of you, what kind of company does not have a valid telephone number to be reached on or even respond to any of my emails? ..as I stated I need to make allowances for the consignment. You delivered my consignment 1 day earlier then amazon had stated (to your credit)..I have to make allowances for somebody to be at the address to collect the consignment, but how am I supposed to do that when you can't even give me a scheduled date of arrival? to inform me on the day within hours of delivery that you will be delivering the goods is not convenient at all! As others have stated, If I am informed in advance for instance 'the night before' at least I can be sure to be there for that entire day, so should your couriers redeliver without informing me of a day I cannot see how this will be resolved as we will continue to have the same problem.
Tired of poor service and Lilah Mali Thunder Drewen found this review useful
    TrustScore 5.4 / 10
    1,650 Reviews

    Reply from XDP

    Hello Arun, Unfortunately your supplier put your consignment on the over night service, which we have to achieve. All the run sheets are generated in the morning when the vehicles are loaded, which is when a valid eta can be seen on the tracking system.
    Regards Jennifer.

    Hello Arun, I must say I am a little confused by your review and quite misleading.
    Your consignment was collected on the 14th, a delivery was attempted on the 15th at 11:43 door colour written on the POD.
    I have spoken to the delivery depot who confirm they will attempt it again.

    Regards Jennifer
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