I was expecting the worse when I found out XPD were delivering my headboard, because the recent reviews are awful,but I was very pleasantly surprised. The driver was on time, very courteous and helpful, carrying the headboard upstairs for me. The only disappointing thing was the online tracking system wouldn't work for me, but the driver did call me on my mobile just before he arrived. If the tracking had worked I would have given 5 stars.
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