XDP reviewed by

Cardiff, GB

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Useless

I ordered 2 beds from a local company and unfortunately XDP were the carriers. I received 1 whole bed and 2/3rds of the other bed. XDP split the consignment at the delivery depot and decided not to deliver the headboard part.
The delivery driver noticed I was missing a package, but promised it would be delivered the following day. It wasn't.
The company I bought from have had to pick up a the other parcel themselves from the warehouse and they dropped it off personally. Despite them calling XDP numerous times since the item failed to be delivered, XDP have not answered their phone calls and ignored my emails too.
Terrible company, I'd have given them a 0 stars if Trustpilot allowed it.
    XDP
    TrustScore 5.4 / 10
    1,654 Reviews

    Reply from XDP

    Hello Lilah, I sorry your having this problem. Can you please let me have your consignment number and I will see what the problem is.
    Regards Jennifer
    Comment (?)