XDP reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Where is my bed!!!!

Next day delivery well that's hilarious!!! It's been sat in the delivery depot since 7.59 this morning and according to the online tracker it's not moved since, god knows how many phone calls, 2 messages left with no reply, 2 emails sent with no reply, finally get to speak to someone who assures me she will get it sorted and that herself or a depot manager will call me back, surprise surprise still no phone call and still no bed, so I've taken a days unpaid leave to wait in all day for a bed that was never coming and to top it off I have a night on the floor to look forward to!!!!!

Consignment- ZWASSR073034/ ZWAZKS003041

Sat 18th jan
So bed is still sat in delivery depot at 9.40 this morning so I can safely say my bed is not arriving today!!! Still not phone calls, i have called and called this morning and no answer, oh sorry that's a lie a DELIVERY DRIVER answer the phone as it was ringing of the hook!!! Told me to call back at 9.30 even though it was in actuall fact 9.32!!! I have paid out over £530 for a bed that I'm not even sleeping on and not to mention the extra for next day delivery, please someone call me today before I really lose the will to live.
    TrustScore 5.5 / 10
    1,719 Reviews

    Reply from XDP

    Hello James, I am sorry for the delay you have incurred, I have passed this onto the regional manager to sort as a matter of urgency.
    Regards Jennifer
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