Reply from Xendpay
[REPLY]
- Reviews ()
- Mark Hall
- 1 Review
Fast and Trouble Free Way To Send Money Overseas
Have now used Xendpay many times to send UD Dollars China - this is the only online method I use - a quick, trustworthy method and great value for money.
- Frank Cannon
- 1 Review
Once again excellent service will use again soon
Excellent service, easy to do and complete the transaction, kept well informed of the progress.
Will use again.
- G Chapman
- 1 Review
Easy to use, hassle free, well-priced money transfer to India. The best I have found.
I use them to send money to India, they are the best company that I have found. Their exchange rates are very fare and their fees are extremely low. Also, they have comprehensive instructions for the details required to send to other countries. On top of it all, their customer service has been excellent.
- Omar
- 1 Review
Excellent !
Low fees, fast transfer, excellent and prompt customer service ! Will certainly use their services again.
- Nearchos Ioannou
- 1 Review
Fast, reliable and always there!!!
Xendpay has been used to transfer funds from one european country to the other, they were faster than the normal wire transfers from banks.....and their commission was also very competitive.
- Joyce Joseph
- 1 Review
Fast. Easy. and Economical!!
I did not know the fastest and easiest way to get money from Canada to the UK. My bank was giving me all sorts of grief about all the information they needed to preform this simple service. So glad I found you on the net. Fast. Easy. and Economical!! I will use you again.
- Stan
- 1 Review
Amount delivered was a lot less than promised
I made two transfers to test this service, I paid with Ukash and the money was sent via Bank transfer.
The amount which was promised to be delivered to receiver in my XendPay account was actually almost 50% less when it got to receivers bank account.
I requested information in my bank to find out if, maybe, bank charged commission for incoming bank transfers, but I had an official response from my bank that they do not charge commission on incoming transfers and the amount that was delivered is exactly the same as XendPay sent it.,
Since then I have been contacting XendPay customer service and provided them with proof from my bank, that they have sent me the wrong amount.
The last response I had from XendPay was about two weeks ago that my issue has been sent to their "finance team" and that's it. I keep sending e-mails and nobody responds to me for the last two weeks.
This company steals your money and does not send the amount of money they promise you to send.
- Mariano Korman
- 1 Review
Reliable and quick
What I like the most about XendPay is that they are 100% reliable. You know exactly how much money you're going to get in the destination account, and how much it's going to cost you. Plus, the whole process is quite quick (takes around 3 days, which is quite quick for an international transfer). Definitely, much better than the rates and service from my regular bank.
- T Ezhilan
- 1 Review
- TEJAS INDRAVADAN SHAH
- 1 Review
Made the Deal in time
The supplier has received the payment just in time. It is made our relation much stronger and build the trust.
- Dafe Austen-Yembra
- 1 Review
Quick, efficient, reliable & professional service
Easy to set up and use and all questions dealt with by knowledgeable agents.
- Syed Ali
- 1 Review
Outstanding
fast, convenient, releasable, and i just want to say that its simply awesome......
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- Stacey Lucas
- Cambuslang, GB
- 2 Reviews
Previously good but have a problem now and I'm being ignored.
I have used these when they were rational fx, since 2011 however the past three transactions have been a nightmare. With the first two someone phone me back the next day and it was sorted, however this time it is different.
I've been waiting since 13th May for someone to contact me, either by email or by phone. I have emailed 3 x and sent two contact requests but still no one has got back to me.
I sent an amount of money over to Spain, however the money received was not the correct amount, have sent over the copy of my bank statement as per their "no surprises guarantee" but still have not received the correct amount into my bank nor any answer from them at all.
I am now looking elsewhere for any future transactions as I have lost trust in them.
- Ian Matthews
- 1 Review
This is the way to do it !!
First time ever sent money abroad . Found Xendpay via Google checked them out and satisfied with their excellent credentials. My UK bank required £20 to send the small amount of cash to South Korea for the invoice I needed to pay.
Xendpay fee was £3.99p I paid all via my credit card and the money arrived in a couple of days with tracking available at every stage .
More than PERFECT and more than satisfied
Thank you
- Virgiliu Galaju
- 1 Review
- Michael Wallenstein
- 1 Review
Some Hick Ups
As a long time client I was astonished that I had again to prove my identity. Difficult if you don't have anymore bills because you do everything online.
This could be better done: Exampel - Registered letter to me and there you go.
Also missing the direct Giropay or "Sofortüberweisung" check out at paypal, they know how to do it better.
Reply from Xendpay Ltd
We have been looking at a number of new online solutions including miicard.
We are also looking into Sofort payment method.
Thanks again for your feedback and continued custom. Jake Holloway, Xendpay
- Paul Jukes
- 1 Review
Good
Wasn't sure at 1st ,but will use again as everything easy and a fraction of high street banks
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- Amir Abla
- Bordj Bou Arreridj, GB
- 1 Review
- Ian
- 4 Reviews
Neat ! Slick, effective service and at a fraction of the £25 (!) that my normal bank charges
Neat ! Slick, effective service and at a fraction of the £25 (!) that my normal bank charges
- BEVERLY SMART
- 1 Review
Good alternative to my bank
Xendpay is very user friendly, communicative, confirming each stage. The transfers could be a little quicker, considering the technology available.
- Frederick Addai
- 1 Review
very safe, effective and cheaper than even the banks.
I was skeptical at first when I saw Xendpay online. My bankers were gong to charge me about nine times the price Xendpay are charging me for few hundreds of euro to my daughter n France. I took courage and sent the money via Xendpay and within 48 hours my daughter received it in her bank account. Fabulous! Will always use them.
Reply from Xendpay Ltd
- Edna Jontilano
- 1 Review
SLOW MONEY TRANSFER
Isn't it possible to have the payment transfer within 36 hours only? The payment we are sending is very urgent that it has to be received by the recipient immediately.
- ALI AHMED NAGIB ALI ELMALT
- 1 Review
it's good but customer service not good answered late
it's good but customer service not good answered late
- ANTHONY MULVENNA
- 1 Review
Hassle free, cost effective and quick foreign transfer payment :-)
I would happily recommend Xendpay for conducting foreign / international payments. Their service is fast, simple, inexpensive and worry free.
- You Yin Chang
- 1 Review
Good Experience
The XendPay online transferring is real excellent deal.
The fees are just lower and the speed is much faster than the traditional T/T method.
It is worthy of recommending this excellent sevice to everyone.Really Good Experience. Will use it again !!
- Mariusz Sienkiewicz
- 1 Review
- Adrian Jones
- 1 Review
Easy to use and no problems with speed and quality of service
Very ease to use web pages and the transfer of money went very smoothly. No problems at all. Money arrived at destination in promised time.
- Nicola Rowell
- 1 Review
Quick, efficient and much simpler than using the bank
use a specialist like Xendpay to move your money from country to country, you will be amazed at how much easier life is.
- jane mwatha
- 1 Review
This is the company anyone should feel free using
Am delighted to say that the service I have received for the short time I have used this company is above explanation.Thankyou for your service
- Xpatius Maximus
- 1 Review
Expensive but Works well, and works fast!
We were in a unique situation that required us to send funds from one emerging nation to another. Banks in emerging nations tend to be difficult to use. In this case, it was not possible to us a local bank.
We only needed to send a small deposit and needed to do it quickly. I found Xendpay online and used it with my debit card.
It is not a practical way for us to send large amounts of money or even sending money on a regular basis. But, it was there when we needed it and got the job done very quickly.
We paid almost 11% in fees not to mention the exchange rate was not the best.
If you must get the money there in a hurry, this is a good option. We will use them for this purpose in the future.
* Xendpay excels in communication. They never once left me wondering where we were in the process.
- Junior H
- 1 Review
Smooth & fast
This is my 2nd time using this service transferring money to China. Payment arrived in 2 days which was quicker than I expected since when i transfer from my local banks it takes 9 business days for the money to arrived and best of all the cost is much cheaper too ^^,). Overall cheap & excellent service!
- Vessa Karadjova
- 1 Review
- Joseph Tunnicliffe
- 1 Review
A solid, trustworthy service
I started my business a few years back and tried my hardest to source everything within the UK. This is spectacularly difficult and I quickly found that everything can be had for a lot cheaper in other countries. The only problem I had was bank transfers to EU countries usually came with a £25-£60 bank fee which was fairly difficult to swallow at times.
I did a fair bit of research and found a lot of Polish companies discussing Xendpay, so I signed up and I can not say how happy I am for finding them. The service is as easy as it can be and payments are fully trackable. I will be using them for all my international transfers.
- Arvind Gogia
- 1 Review
Xendpay is lightning fast, provides excellent rates, is reliable and very user friendly
Xendpay is one of the most reliable and quick remittance service. The site is very user friendly and the customer service is quick to respond.
I have recommended the company to several of my friends and they have found the exchange rates very good.
- Isaias Castro
- 1 Review
Excellent money transfer, highly recommended
Fast,reliable and convinient money transfer
- Malcolm Neale
- 1 Review
excellent
i looked round for a company so i could send money to thailand and found the best one,they have a good prompt service and excellent rates for sending money abroad,
i use them most months with no problems and will keep using them.
the website is easy to use,
first class company
- William Mould
- 2 Reviews
Xendpay - It's the best, forget the rest!!!
To run my Spanish apartment, I have been using Xendpay for the past couple of years to transfer cash from my UK bank account to my Spanish bank account. I have used other companies in the past, but Xendpay is simple and quick to use and the money appears in my Spanish bank account within 24 hours..
I would recommend Xendpay to friends and relatives without hesitation.
Reply from Xendpay Ltd
Jake Holloway, Xendpay COO
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- Jordi Munne Soler
- Rivadavia, GB
- 1 Review
Money Lost
I made a transfer between Spain and Argentina on 8 february . Up to now money is lost. I made 4 follow up inquires and one phone call to Xendpay. Nothing is solved.
Problem has been solved. Transfer done by Xendpay was ok, and money was in the recipient bank in 5 days. After, due to internal rules of the recipient bank, transfer was delayed nearly 3 weeks.
Service of xendpay has been OK. My opinion 5 stars.
Reply from Xendpay Ltd
Jake Holloway, Xendpay Chief Operating Officer
- Edwin Morrison
- 1 Review
Great and easy service to use.
If you ever want to tranfer money abroad use Xendpay as it is inexpensive and easy to use. They also keep you up to date with the transaction progress. Highly recomended.
- Gavin Bennett
- 1 Review
Promise much, deliver little.
The information on the website is misleading as to cost of the transaction. When calculating the cost of my transaction in terms of exchange rate, I found I was paying MORE than if I had followed a more traditional bank-based route, despite their charges and commissions. The exchange rate against the Rand was A LOT better than the exchange rate provided. I should have done better calculations before using this service. I would be crazy to use it again.
Reply from Xendpay Ltd
The Xendpay Guarantee
No Surprises, Great Rates & Fees, Great Customer Service
No Surprises - if you find that an Intermediary Bank has deducted a fee, please let us know. This happens sometimes despite our best efforts and is as frustrating for us as it it for our customers. We offer a full refund of the deduction upon supply of proof. The refund is to our Customer (the sender) and not to the Recipient. If the Recipient's Bank has made a deduction then we do not make a refund as this is the responsibility of the Recipient and not our Customer.
