Been waiting for a Parcel since Wednesday! first communication today off the driver advised will drop of my bike between 1600 and 1800.called him back at 1915 had is number saved tried to fob me off that his van had broke down! yes right and i'.m the King of England!!! poor service is one thing but blatantly being lied to is a whole new level!! I read the drivers are independent and get paid 40p a parcel no wonder the service is appalling. Shame on you Yodel Head office and shame on you companies who are still passing work there way!!! price before customer service as usual.Fed up of companies who set up call centres to put a barrier between the customer and the ones who pull the strings and milk the profits.
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