Yodel reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars


i recieved a text saying my package would be with me by 9 pm SO I TOOK THE DAY OFF WORK COSTING ME 100 pounds.then i recieved another 4 hours later saying it was with a courior and would be with me by 9. i phone the courior to see what time and was told that it had been given to a driver not in my area.....even though on further psuhing the driver lives less than 8 miles away.

customer services phoned me up ,were rude,blamed me,littlewoods and everyone else but themselves.
so i have wasted my whole day,lost money due to canceled work been treated badly by customer services and still have no package or any idea when it will be delivered.


also seems they are faking positive reviews on this page.what a shitty company.

insert copy and pasted fake friendly response comment from yodel .
    TrustScore 5.3 / 10
    5,309 Reviews

    Reply from Yodel

    Hi Mark, we’d really love to help with your parcel query and see if we can change your mind about us. Could you email social.media@yodel.co.uk with your parcel number and delivery postcode and we will get right onto this. In terms of the other reviews on here, I promise they are genuine. We’re proud of the service we deliver which is nearly always great. We deliver over 2 million parcels each week, the overwhelming majority without incident. We are though human, so things don’t always go to plan and that’s when we need to step up and ensure your view gets a great reaction from us and that is what I would like to do for you now. Michelle.
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