Yodel reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Absolute disgrace

Meant to be a next day delivery (Carphone Warehouse phone bundle) until Yodel got their hands on the parcel and here I am 48 hours later still waiting. And to add insult to injury clearly using subcontracted couriers who show zero professionalism. Attached note shows ludicrous nature.
Date Time Status Signatory Location Comment
24/04/2013 23:48 Parcel at depot HAYES SERVICE CENTRE
24/04/2013 23:32 Passed to courier for delivery. HAYES SERVICE CENTRE
24/04/2013 17:37 Parcel at depot HAYES SERVICE CENTRE
24/04/2013 14:17 Parcel in transit HAYES SERVICE CENTRE
24/04/2013 12:56 Parcel returned to delivery depot HAYES SERVICE CENTRE
23/04/2013 11:33 There has been a delay with the delivery, for more information call 0870 xxxxxxxxxxx HAYES HOME DELIVERY
23/04/2013 11:02 Parcel with courier, its on its way! HAYES HOME DELIVERY
23/04/2013 08:47 Parcel with courier, its on its way! HAYES HOME DELIVERY
23/04/2013 07:50 Parcel received by courier HAYES SERVICE CENTRE
23/04/2013 07:25 Parcel has arrived at the delivery depot HAYES SERVICE CENTRE
22/04/2013 18:07 Parcel has arrived at the delivery depot SANDWELL SERVICE CENTRE
22/04/2013 Parcel ready for despatch at warehouse LICHFIELD SERVICE CENTRE
    Yodel
    TrustScore 5.3 / 10
    5,299 Reviews

    Reply from Yodel

    Hi Neil. Looks like you've received your parcel! Did you receive it okay? Let me know here or email social.media@yodel.co.uk :-) Thanks, Laura
    Comment (?)