Yodel reviewed by

London, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Terrible!

I have ordered a camera through <external link removed>...... I have paid for next day delivery...Today it's the 9th!!!!!!!!!!!!!!!!!!!!!!! day i am still without my parcel.........I have been on the phone with <external link removed>.....3 times.....I've been on the phone with Yodel..... Twice..... I have told <external link removed> to change delivery address to a 5 star hotel i work at open 24/7, just so that they can't say there was no one to sign for it! No camera. WTF?????????? This is absolutely unbelievable. Tomorrow I'm going to call again. But they are not going to put it on the window sill what I'm going to tell them!!!!!! You can be nice, you can shout, you can argue.....they still don't give a f..... The worst thing is I could have opted for a <external link removed> service but i didn't since i knew nothing about which delivery company is going to be used. I cannot understand how companies like <external link removed> cannot switch delivery company when it's crystal clear they are useless!!! Why don't they use <external link removed>! My workplace only uses <external link removed> for delivery since they are so reliable. I'm angry beyond imagination. Going on my holiday soon and bought the camera so i can make photos. Now i have about 10 days left....I'm wondering if it's going to arrive at all. Can't even track my item on Yodel website. As soon as i put in my tracking number and postcode it says ERROR straight away. WTF?!!!!!
    Yodel
    TrustScore 5.3 / 10
    5,303 Reviews

    Reply from Yodel

    Hello Reka. I may be able to help you with your parcel. If you'd like to, you can email us over your details to social.media@yodel.co.uk and we can look into this for you. Michelle.
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