Yodel reviewed by

Rochford, GB

5 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Poor Service...to say the least!

Yodel was supposed to be delivering my phone from Carphone Warehouse. After being told via txt of a delay with the delivery it wasn't the best start. I received a txt the next day with my tracking details and then just a few minutes later another txt with a different tracking number. I tried both on the Yodel tracking page and of course neither worked! Tried both contact numbers and as expected just an instruction to tell me to use the website...which doesn't work. Like previous reviews I too am wondering when or if it will arrive at all! Wish companies as big as Carphone Warehouse were not using Yodel as they are clearly a cheap option and judging by Carphone Warehouse Trust Pilot score this is effecting their customer service as well!
    Yodel
    TrustScore 5.3 / 10
    5,313 Reviews

    Reply from Yodel

    Just to let you know that we are still here if you would love some help George! You can contact us at social.media@yodel.co.uk! Michelle.
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