Yodel reviewed by

London, GB

7 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

"DELIVERY ATTEMPTED" -

Bought an item off e-buyer and paid the extra charges for "guaranteed" Friday delivery .
I have just waited in all day today for this guaranteed delivery.... No delivery was attempted and no card was left at my address.
Just checked online and Yodel are saying "Delivery attempted - Unable to gain access" .... Sorry Yodel - but this is totally untrue. I waited in all day today.
I do understand that sometimes "things can go wrong" - but why the dishonesty by stating that a delivery was attempted - when it clearly was not.
I will now be contacting e-buyer and I will be requesting a full refund of those extra charges that I paid for the so called "guaranteed" delivery.
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UPDATE ........To be fair ...... It did come the next day ( the day after I wrote the above review) ...Should have been Friday - came Saturday
    Yodel
    TrustScore 5.3 / 10
    5,303 Reviews

    Reply from Yodel

    Hi

    I'm here to help! If you email your full address and contact number to social.media@yodel.co.uk F.A.O Laura, I'll take a look for you.

    Laura :-)
    Comment (?)