Yodel reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

just plain awful.

The problem with Yodel is that they use self employed couriers. I have stopped paying extra for morning delivery because the earliest I ever get my parcels is 2pm. apparently the information about paying for an early delivery doesn't get passed onto the couriers. what is the point of offering a delivery time if yodel can't do it? having to wait in ALL day is an absolute joke, in this day and age you should be given a 3 hour time slot! Also another gripe with the couriers is some of them obviously spend all day puffing on fags in their car while doing deliveries because my parcels absolutely stink! sitting here waiting for some flat pack furniture to arrive and have this awful feeling that it will arrive around tea time and my poor hubby will be building into the small hours!
wish littlewoods etc would start using dpd or parcelforce as these companies, despite there faults are far superior to yodel!
UPDATE 31/05/13: ordered some items yesterday from very for next day delivery before 12 noon and paid £4.95 for delivery in the hope that yodel have sorted themselves out.
SURPRISE SURPRISE! I'm still waiting for my morning delivery and it is now 2pm!
have contacted very and they have refunded delivery which is ace, just wish they would use a more reliable delivery service than these cowboys!
    Yodel
    TrustScore 5.3 / 10
    5,299 Reviews

    Reply from Yodel

    Hello. Just to remind you that we are here to help should you need us! Our email is social.media@yodel.co.uk. Just send over your details and we can look into any queries you may have. Michelle.
    Comment (?)