I've heard a lot of very bad reviews about Yodel. For example, they "delivered" a £1000+ worth dSLR camera to my friend, by leaving it "in a safe place" ... which was in front of his house door ... almost right at the sidewalk ... on a busy city centre street. We've all probably also seen that BBC Watchdog episode etc etc. Anyway! I was really scared when I've got an email from Amazon telling me that Yodel is going to deliver to me my (not cheap) item. It was delivered on time, with not a single problem and I could track it online, so honestly, to be fair with them, I give Yodel five stars.