Yodel reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Absolutely awefull company

Well after reading some of the reviews on here I can see why this company has terrible reviews...
2 recent deliveries from yodel and all I can say is if they keep this up they won't be around much longer..
I mean how hard is it to scan the parcel and pick it up and deliver it to the address on the box!!!!!!????.
Fact is they only scan 1 box most of the time even if multiple boxes...therefore they can only track the box that is scanned...they lost my pump to my hot tub, and it was only that a supervisor got involved that after a day or 2 found it...but wasted 4 days waiting for it...customer service is very hit and miss...some are good and some are terrible...
Recently the same thing 2 parcels being shipped and yet only 1 has arrived so far...
The amazing thing is it clearly shows on the label. 1 or 2 items...
I mean shocking service...

I really cannot see anything improving with this company. .....funny thing is they are not the cheapest out either? Don't figure
Steven Dyke and Keith Wingrove found this review useful
    TrustScore 5.3 / 10
    5,314 Reviews

    Reply from Yodel

    Hey Michael!

    Let me take a look into this for you and assist you further.

    All I need is your full address and contact number, if you can send them to social.media@yodel.co.uk that'd be a great help!

    I look forward to hearing from you :-)

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