Yodel reviewed by

Plymouth, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Waiting, still waiting....

Ordered a parcel from ASDA Direct, they dispatched on the 17th September and sent me an e-mail saying it will be delivered Tuesday evening. I logged on to myyodel and it said my parcel will be delivered Wednesday. Wednesday evening came and still no parcel. I waited all of Thursday and on myyodel all it says is sorry your parcel has been delayed. I contacted customer services, they said that the depot will contact me directly, I left them my tel number but never had a phone call! It is now Friday and still have no parcel, apparently on the tracking it's still at the service centre???
1
Keith Wingrove found this review useful
    Yodel
    TrustScore 5.3 / 10
    5,270 Reviews

    Reply from Yodel

    Hi Steven.

    Don't worry, I'm here to help. Send over an email to social.media@yodel.co.uk with your full address and contact number, and I'll look into that further for you :-)

    Laura
    Comment (?)