I ordered a French Connection Dress and returned it recorded delivery. I received confirmation 7th Dec 2011 that I would receive a refund within 14 days! I am still waiting!! It looks like I am not the only one. They don't respond to any correspondance. A truly terrible company with awful customer service. Would NOT recommend if you wish to returm something. I think it is criminal that they are allowed to get away with stealing our money!!!
To reply as a company, please log in to your business account.