I ordered a dress on 10/01/12 and paid next day delivery so should have had it by the 12/01/12. I received an email saying it had been processed but never received an email saying it has been dispatched. I have emailed them many items and no response and now when I email them it bounces straight back. I have rang the number several times and has even gone to answer phone or if someone has answered it they then put the phone down. I have contacted sagepay and they said there is nothing they can do! How can they get away with this?
To reply as a company, please log in to your business account.