Zapper reviews

Superb customer experience equates to a 2nd chance !

Zapper tends to be quite fussy in the product they take, however this is offset by usually a better price. First time I used them was tainted by painfully slow payment. The redeeming feature was the customer service element, whereby all emails were personally answered quickly - and the payment eventually came. Decided to use a second time, to find everything vastly improved to quick and efficient status. Conclusion - well worth a try.

Non payment

9 days ago I received an email stating I was going to be paid. So far, nothing.
I may have to use the small claims court in order to make an example of Zapper.

Dishonest

I sent a box of items in excellent condition but 2 items were 'rejected' as being 'damaged' (no reason given) and I will never see them again and won't get paid. Both were hardback biographies I'd never even read!

If I was into conspiracy theories I'd suggest that some companies might 'factor in' to their business plan the refusal of certain items, on purpose to bulk up profits but I have no evidence to suggest Zapper do this in any way.

Please note: If anyone is thinking "maybe they were in poor condition, he is just wrong", believe me - for the sake of a few pence, I have no reason to waste my time sending a box of items that I know will get refused. We are talking the cost of half a cheese sandwich. In fact, it cost me more in time to prepare the box and take to post office than the money I get back.

Dave Naylor found this review useful

Great!

Easy to use and prompt payment. They generally take more books/dvds/cds than other sites. I have used them a number of times and have had no problems and have no complaints.

PUT A CATCHY TITLE IT SAYS, SO I HAVE

Excellent, quickly paid up and kept in touch. Very highly recommended

Good, reliable & efficient service. Highly recommendable.

My transaction with Zapper was reliable, fast and efficient. Only disappointment was that they couldn't accept all my books.

Very fast and very good

I have used you twice and both times have been successful, the second time I had a slight problem with no cheque turning up, and I contacted the help team and they solved the problem in minutes, would advise to use! Excellent!

The best selling site I have ever visited

If you are looking for somewhere to sell books, CDs or DVDSs go to Zapper first then look at other sites. Because you will not go any further than Zapper.

Ideal for me

I was in a hurry to get rid of my books, CDs, videos that I had gathered over many years as I was emigrating. Zapper was the ideal service even though I got less money than at a car boot sale it still meant that my items would be cherished by someone else and not in land fill! I was most impressed by the company's response when I said I was on a deadline and I got the cheques fairly quickly after that! Thank you Zapper you were a help- a great help! Wish I'd thought of the idea. Xxx

Good and bad

Used Zapper several times.
Always received correct sum but always closer to a month than a week before received cheque, after chasing them by email at each stage.
Have stopped using them.

easy way to sell unwanted books

Zapper is easy: type in your barcode/ISBN numbers & see what they will pay, then when you have finished your list, print off the postage label, package up your books, stick on the label & take the box to the Post Office (unless it's a huge package in which case they will send a courier for it!). Get a proof of postage receipt just in case, then wait for an email telling you a cheque will soon be in the post. i have used Zapper twice now and wish I had heard of them earlier. Highly recommended by me!

Good service but took too long.

The whole transaction was ok. But some bad points is that the price quote on this Site were really cheap and the process just took for too long from receiving the packet, checking it and sending the payment.

Mike Lund found this review useful

Criminal to keep books that are not bing read...

A very useful service to anyone who has books on business or educational learning books for others to increase their knowledge. A great way of earning a bit of cash too.

A great way to recycle and make some money!

The whole process couldn't have been easier or quicker to manage. Having sat looking at all my old videos and DVDs for months, it was wonderful to find a simple and straightforward way to recycle them and receive a welcome cheque in return. Thank you Zapper.

zapper is a great site to use

zapper is fast easy to use and they pay you quicker then other sites

Used several times

quite happy with service, have always been paid as expected

Impressive

These guys buy books, as well as CDs, DVDs and games. I sold 50-odd titles and got a pretty fair £40. Cheque arrived after about 10 days from when my stuff was collected.