Zoomoffice reviews

Zoomoffice reviews

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Review by confirmed purchaser

Great service and the best price!

The website was very clear and easy to use for both browsing and placing the order. Best overall price (inc delivery) for the chair I wanted and it was delivered fast and on time.
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Review by confirmed purchaser

Great!

Received my new Reflex Mesh chair super quick! Item was well packaged. I wouldn't hesitate to use Zoom in the future.
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Review by confirmed purchaser

Can't be beaten for value and service.

I ordered a Dams Cornwall Ergonomic Operators' Chair from Zoom Office Chairs as their price was the lowest I could find on the internet. As a bonus, the chair was dispatched the same day and arrived promptly. I was very impressed with tis company and would strongly recommend them.
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Review by confirmed purchaser

not happy!

I ordered a new table top April 8. Still have not received it, nore have i been notified as to when it would arrive!!! that pretty well says it all. LIVE AND LEARN.
Zoomoffice

Reply from Zoomoffice

We are very sorry that you are unhappy. This item is manufactured to order, and has a clearly stated 2 week delivery lead time. We did not receive any query from you about the delivery date, but with hindsight realise we should have double checked that you understood that your item is made to order, and that the delivery date was clear, as we usually do. Your item was dispatched on Friday, and we will call this week to check you are happy with your table top. Best Regards, The Zoom team
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Review by confirmed purchaser

A company you can trust with complete confidence

Hi Martin,
I have just bought a great office chair from zoom office chairs. I spent quite a lot of time looking for the best deals online I found theirs was the best and after speaking to one of their office staff who were most helpful, I now have a chair which I am delighted with. If ever you need one yourself, that's the place I would recommend. kind regards Harry
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Review by confirmed purchaser

Excellent product with excellent service.

The product I ordered was not in stock at the time, but I was kept informed of the situation, and it actually turned up before I expected it. All in all, a great service.
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Review by confirmed purchaser

Satisfaction was guaranteed.

I was always kept in the loop about my order. Given extra information when required, and they delivered on their word as well as their product.
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Review by confirmed purchaser

Great Prices & Customer Service

I ordered some office chairs which I asked to be delivered to a different address. The customer service and communication was excellent and meant that the chairs could be despatched direct from the manufacturer on a time/date that suited. The chairs were so impressive that I ordered more (and people keep asking where we got them from!)
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Review by confirmed purchaser

Excellent service.

Very pleased with the service, fast and plenty of notification about delivery.
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Review by confirmed purchaser

Honest, quick service. Enjoyed buying from this business.

The owner Mike, listened when I had a query on two conflicting prices on the website. He gave me the office chair for the lower price advertised. He seemed an honest and helpful person who I enjoyed doing business with. The chair arrived quickly, was easy to put together and has been the most comfortable office chair I have ever owned. Jen MacHarg, customer. North Yorkshire.
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Review by confirmed purchaser

Worst chair I have ever sat on, bad ergonomics very uncomfortable, I will sell it or dump it.

Delivery was on time, the chair looks good and the price is right but in reality the seat is badly designed, mesh is curved too much making it uncomfortable to sit on it for long office use. The seat has no tilt settings plus it is slanting down from the front making it even more uncomfortable. I’ll spend bit more and get something with seat adjustment.
Zoomoffice

Reply from Zoomoffice

We are sorry you are unhappy with your chair, we stock many thousands of chairs at prices ranging from the cheaper to the more expensive, and better quality items. We do very often supply different seat bases, longer gas lifts and different arms where customers phone and discuss specific requirements... especially where ergonomic considerations are important. We are very proud to supply just the right chair to our customers (as most reviews here highlight), and please feel free to give us a call, and we will take time to discuss your needs and help you pick out the best chair for you. No matter which out of our range you pick, you will enjoy a very competitive price!

Thanks for your review... we will look specifically at this item, and discuss whether to discontinue selling it.
Best regards, The Zoom Team.
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Review by confirmed purchaser

Not exactly what I ordered

I needed a chair quite quickly as I was starting a new home based office job. I did a lot of research into a suitable chair and finally settled on a Galaxy chair from Zoom. I chose a fabric version of the chair as I believed it would be more hardwearing than the leather version.

Upon receipt of the chair I discovered it was re leather one they had sent. As I had no time to send it back and wait for the correct one, I kept it. Wish I hadn't. The chair back is loose, and doesn't offer any useful back support. The seat padding is far too thin for prolonged use, and the whole chair is totally uncomfortable.

If I had the option I would send it back, however I can't afford another chair right now, so I will just have to put up with it. Very disappointed.
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Review by confirmed purchaser

Disappointing

Furniture was poor quality- desk-
Needed chasing for despatch, arrived 2 weeks late.
Zoomoffice

Reply from Zoomoffice

This desk is an extremely cheap desk. When you ordered this item we did discuss with you that it was not great quality but was built to a very low price point. We have since changed the product for a better quality one.
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Review by confirmed purchaser

Polite and prompt service plus good prices.

They had what I wanted at just about the best price and email contact with them was polite and pleasant.
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Outstanding Service

I do not usually write a review, but the fact that I am doing it shows how happy I am to have dealt with Office Furniture Online.

Ordered a chair from their website around 2.30 pm, got it delivered the next day around 10:00. Easy to assemble very comfortable chair.

What impressed me most is the customer service. Their customer service manager gave me a courtesy call to enquire if I have received the chair, and if everything is alright.
There was a very slight problem with the chair base, which was being squashed by the arm rest, and I was promised a new seat base, no qualms at all :-)

Considering the fact that the chair in itself was excellent value for money, the customer service is the icing and cherry on the cake.

Please keep up your excellent customer service values, I am sure you will be the market leaders for a long time to come :-)
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Excellent customer service

I found the website easy to navigate and order exactly what I wanted. I neglected to specify exactly what I wanted so I had a phone call from the company and their customer service was second to none. I would recommend this company to everyone without reservation.
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Excellent help, service and delivery

We contacted Zoom when we wanted to refit our offices in Bristol; they were so helpful considering they are an "On Line" business. They came and measured up our offices and did several plans until we decided on the one we liked, they advised us on the range and within a week the office was fitted out. The work was done to a very high standard; the rubbish was removed for recycling along with our old desks. We are very impressed with the standard of service and cannot recommend them highly enough.
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Delighted!

Delighted to have stumbled across Zoom Office Chairs. Was kitting out my new home office (upgrading from laptop on a knee!) - they were able to get me all the furniture i needed to set up and cheaper than anywhere else i found. Recomended!
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Good range & easy site to use

Found the red lips sofa for less than available elsewhere and it arrived the very next day. Would recommend the site to others!
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Helpful Service

I was not completely sure what I needed, so phoned for some help, and they took a lot of time to help me. I only have a small space for my home office, and needed a chair to suit the room. I'm very pleased with the chair, and even more pleased as I can't find it anywhere cheaper!

Zoomoffice Details

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