Zulily reviews

Zulily reviews

Acceptable
5.5
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
5 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Get a discount on your first purchase!

Get a discount on your first purchase! I am very pleased with the customer service, a wide range of products, ease of ordering and weekly discounts. I recommend using this online store. To receive the discount, follow the link and register on the site. Good luck shop Zulily!
http://www.zulily.com/invite/nmelnichenko688
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

ZULILY CENSORS CUSTOMERS

Zulily decided they did not want ANY negative feedback associated with their squeaky clean Facebook image - the non-transparent, whitewashed image that they present to unsuspecting consumers. They simply DELETE the negative posts or comments then BLOCK those people from leaving future posts. Zulily is a public company - if they are going to sell consumers their bill of goods - we as consumers should then responsibly and responsibly be able to disagree and give our account of the way they do business. Shame on Zulily and shame on Facebook for allowing them to censor and control the discourse. Write to Facebook and let them know how you feel.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Horrible Follow Thru - Delivery a Nightmare - Prices Marked Up to "Improve'" Discount - "Made in China Not Disclosed

Absolutely horrible customer service (if you can call it that) - overly inflated "retail prices" mislead customers - expensive shipping for a few items completely takes away any "savings" - return policy non-existent - and when they credit $5 to your Zulily account for a problem you end up having to spend more to realize the credit. And we need to hold them responsible for NOT providing locations where the merchandise they sell is actually made - not where the corporate headquarters are - or the design team - but where the garments and toys and shoes are made. Most of what they sell is Made in China - something you don't find out until you get it home - stuff you would never with confidence put on your child or let them play with - particularly when most everything a child plays with goes into their mouths. Their sizing charts are undecipherable and irrelevant given that every manufacturer - particularly with children's clothing and shoes - size differently. I have bought the same size shoes from different manufactures from them and they all fit - or don't fit - my daughters differently.

And finally - beware of there delivery system. I have found their courier - DPD - to be unreliable. They have left packages for me with neighbors - then claimed to have left the package with me - and that I signed for it! I have a friend in Rome who they actually closed his account due to their courier not delivering packages that they claimed they had. Zulily blamed him - refused to refund the cost of the parcel - then when he complained too loudly - they simply cancelled any outstanding orders he had placed and closed his account. Caveat Emptor.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Never again

I recieved my items 4 weeks after paying. Send it back (recorded) but didnt get my money back. No communication at all
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Won't buy from them anymore

I have used Zulily.co.uk two times.
The first time the order took quite long time, but I was expecting this - 14-16 days OK. The thing I wasn't expecting is to arrive at Saturday at 6:00 am ...Everything with the item was fine, so I decided to give them another try.

My second order came with wrong sized item, not the size I was ordered. I tried contacting them regarding the return, as I didn't want to pay again for return, it wasn't my fault anyway. I never received answer or anything.
I am not planning to buy anything else from there.

Is Zulily your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.

Claim this company Learn more

Is this your company?

Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, it's absolutely free to respond to reviews. Learn more

Claim this company

Zulily Details

About this company

Visit Zulily

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.