This is my first dealing with Blue Herbs Ltd and it has been excellent. They have been very quick & helpful with responses to e-mail queries and, when my order was placed on line, this was despatched very, very promptly and arrived the following day.
Following this transaction I'd have no hesitation in recommending Blue Herbs to potential customers.
I ordered a hooded hairdryer on a floor stand for my Mum who is delighted with the product which is of really high quality.
Initially we had a problem with the delivery but this was totally the fault of the courier company Yodel who are letting down many big companies with their inefficiency, it's good to hear that Just beautifully are aware of this courier company's failings and are doing something about it.
The customer service side of Just Beautifully (it was Russell that dealt with my particular case) was extremely helpful in sorting out the courier problem and got the hairdryer delivered and a lovely bunch of flowers sent to my Mum to apologise for the delay, so many so called 'customer service' departments these days should be ashamed to list themselves as such, not so Just Beautifully who couldn't have been more helpful and did what they said they would.
Living in a fairly remote area I shop a lot online, but carefully, and check out reviews etc on companies and products I haven't used before, one thing I have learned to do over the years is to take some of the 'bad ' reviews with a pinch of salt and know for a fact that some of them have come from rival firms, and so far my gut instinct to pay heed to the positive reviews has proven the right thing to do.
My experience with Just Beautifully has turned out to be excellent, I'd use them again and also recommend them without hesitation.
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