I returned a item for a refund, 2 weeks later after chasing the refund, they say they forgot to do it, and would action the refund that day, 1 week later still not done, a week later, they advise they cant refund to a credit card and need to bacs refund !!!! odd... 1 week later they advised the refund is pending.
If you want a company that offer a returns service avoid LIGO
Also the 2 hour priority form on the website, takes on average 2 days for any reply... the worst customer service ever
Tim Martin found this review useful
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