The toilet arrived with a broken cistern, but they replaced immediately without hassle. The vanity unit arrived with the wrong handle. This was rectified, but took many phone calls.
One thing I will say is, if you try to leave a review in their website, anything slightly critical doesn't make it - so all their website reviews are 5 stars. A bit naughty...
Ordered a PVR on Wednesday afternoon - delivered Friday morning, for free!
Website a little clunky. It wouldn't accept one of my credit cards so I had to close browser to re-order. Annoying, but not serious.
I recommend this company.
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