Matt´s profile

Reviews (5)

Awful customer service

I can't be bothered to waste further time on this company by writing a lengthy review so I will just say this: horrendous!

Ianand Sam Lewington found this review useful

10 January 2013

Reply from

Hi Matt

I am sorry to hear that you experience was horrendous. We would like to investigate it further but have no details.
If you would like to contact our Customer Services team to provide us with some details, we would happily investigate your issue.

Kind regards




I only have good things to say about Amazon. I have been using them for years and have always found the pricing, delivery and customer service to be excellent. They sell such a diverse range of products. I recommend that if you are buying anything at all, check Amazon first, you may be surprised.


My experiences of Play have been brilliant. Great prices, prompt delivery and good returns procedure. Highly recommended.


No problems

My last 2 laptops have both been from Dell. I have had absolutely no problems with either of them. I have not had to speak to their customer services so unsure how they perform in this respect, but in terms of quality of product, I have no complaints whatsoever.


Avoid this company

Approximately 2.5 years ago, I place an order for about £130 worth of goods that never arrived. Despite numerous phone calls, emails and threats of legal action, no refund was ever given. After taking legal advice on the situation, was advised that small claims court was an option but it would be expensive and a waste of my time. I don't usually bother writing reviews of companies, but in this instance felt compelled to share my experience with others. I am aware that this happened some time ago, but having read some of the other reviews, it appears that this company is still at it's old tricks. I would consider may well receive you order, but how will you feel if you don't and fail to get you money back?

Kevin found this review useful

Matt´s profile

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Male, 1979
United Kingdom