Good prices, good website, fast delivery of products, have used recently and in the past and intend to use for everything I need for my cat.
Some pages on simple advice would be good eg detailing things like:
A worming tablet is needed every 3 months
Spot on for cats needed every 6 weeks etc
I ordered a vax hoover. They used yodel. A rubbish company. Yodel pretended to deliver, gave invalid cards and returned item back to makro (after I had complained to makro).
Makro, without contacting me simply refunded the money for the item without offering me any choice of whether I still needed the item.
Ordered again after a few weeks - another promotion, delivered very promptly. Hence overall 3 stars.
Last time I was not happy with their service - pretended to have called. (few months ago)
This time (May 2012), I emailed them the night before, asking them to deliver parcel to neighbour, if I am not in,
Got emailed and text from them confirming delivery time 11.15am - 12.15pm. Was able to check using consignment number that delivery had actually been made to my neighbour - at 11.17am.
Oh, and I had thought that the good reviews where the company themselves making false reviews before this.
Excellent service and tunraround from last time.
A. Ellis found this review useful
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