January 11th and I have just bought 2 pairs of adidas Kanadia 5 Ladies Trail Running Shoes at a good price.
5 min later a received a email saying one of these items would not be available till March!!
I did not read the stock info so I went back online to cancel my order and found out that you cannot not contact them via phone and
if attempting to email them asking to cancel your order, you have to click on a subject drop down box, the only one that applies is "Can I make changes to my order",
so you click on this and it then takes away the option of sending your email and states that there is no way of cancelling your order and you have to wait until
your order has been delivered and then you have to send it back to them. I will have to wait 3 months and then pay to send them back because they do not do free returns, "What Online company does business like this, there is no point in buying any product from this store if you make a mistake you cannot rectify it !!!!" UTTER CRAP
Hello I sent emails wanting a refund for a deal that i bought and they have not responded to my emails been over a month and 4 emails. do not use!!!!!
if anything goes wrong with your deal then this is what happens to you, I am now £110 down and very unhappy about my experience with KGB-deals. you cannot contact them by phone either.
Jenny Alridge found this review useful
good value for money very quick free post. had a few problems buying the watch as i accidently added 2 to the basket, but when i remove the extra watch it still remianed when i came to pay. So i had to buy it all over again still cannot get rid of it from my account.. other than this very good
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