David Tyler´s profile

Reviews (2)

AB Fishing Tackle

Excellent service once again

Ordered a new real, delivered with 24 hrs, excellent, why cannot all suppliers be this good

Simply Hike

Speedy service but e-mail confirmations did not happen

A very quick service but as the email notifications did not happen this resulted in me having to call your customer service twice to find out what was happening

06 December 2011

Reply from Simply Hike

We do sincerely apologise for the inconvenience caused by the customer not receiving their notifications of Order and Despatch. The system is designed as such that when an order is placed moments later they should receive a confirmation and again after despatch. We have checked the customer's e-mail address details with him and they appear to be correct, so unless our notification dropped into his spam filter files on his own system, then this problem has us a bit baffled.

David Tyler´s profile

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David Tyler
Reviewer
United Kingdom

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