Very easy to use website, good prices and good selection of carriers.
Disappointing that they do not offer discount for volume and loyalty.
Not always cheaper than the other 'agents', but much, much less hassle and their terms and conditions are far less onerous than some of their competitors.
Only had to make one claim; carrier was UPS. Interparcel were first class in accepting the claim, but desperately slow in actually making the refund. I seem to remember it was a couple of months.
All in all though, still very much the best of the bunch.
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