As above, the website is cool and friendly. Email updates are perhaps the only marketing ones I receive in my inbox which don't irritate!
The service is excellent. Shoes delivered super quickly and well packaged. Only had to claim an exchange once as shoes were wrong size (my mistake) and the exchange was handled in exactly the same way, with no fuss and right size winging it's way back to me within a couple of days.
Also, LOVE the brands - shoes/boots that are hard to source anywhere else...
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