Meaco

Meaco – substandard products with appalling contempt

I bought a Meaco dehumidifier in January of 2010 and ran it about twice a week for an hour or two at a time. After 2 months of this light use it stopped working - the heating element failed.

It was repaired under warranty. (Like another reviewer, I was given a 10 hour time slot for delivery and the courier turned up the next day.) This was in April and I didn't use the machine again until this winter.

After 2 months light usage the heating element has failed again!

On phoning Meaco I was informed that, although I had only used it for 4 months light use in total, as it was out of warranty, I would have to pay £70 to have it fixed.

When I asked what was the expected life of these dehumidifiers, I was told by the general manager "at least 5 years if not considerably longer". The company's owner stated that it should last "several years" and that I had "just been incredibly unlucky".

I inferred from these statements that they both must surely consider then that they had sold me a faulty machine. But on asking them about this they have completely broken off communication.

Like the above reviewer, I notice that my review of the product is suspiciously absent from Meaco.com
I notice the only 1 star reviews they allow are those which suggest buying an alternative from Meaco!

Rather than pay them to repair this crap again, I notice a British company called Ebac making dehumidifiers in the UK with a free 5 year warranty. I shall not reward Meaco's dishonesty and failure but put my £70 towards a replacement from a company that believes in its products.

Meaco – substandard products with appalling contempt

Indesit

Crap washing machines, bad customer service

Washing machines break as soon as 2 year warranty finishes then they pass you on to a bunch of thieves called Domestic & General Services to rip you off with shoddy repairs and unreliable mechanics.

Domgen

Unreliable and money grabbing Domestic & General

I was encouraged by Indesit to take out a warranty with Domestic & General to insure my repair on my washing machine. The repair man was supposed to turn up the next day but didn't. A week later my machine is not fixed and then I receive the paperwork saying that my year's cover of the repair has started a week ago.

I point out that the repair that is to be covered has not taken place but can not get this into anyone's head at D&G. I ask to cancel the the warranty but am told that I will have to pay a call out fee if I do and that debt collectors will be sent should I refuse to pay.

These people are money grabbing thieves, are unreliable and cannot be trusted. Avoid!

Tom and helen found this review useful

Pioneer Bathrooms

Heat&Plumb.com Failed to deliver in time promised. Not interested in resolving the problem‏

After 8 telephone calls to the company without promised return calls, I finally called their supplier to find out that Heat & Plumb.com had not put through my order until several days after placing it.

Heat & Plumb.com tried to blame the problem on their supplier and told me that there was nothing they could do. They offered to refund my money but I had a builder awaiting the rads in order to carry on with his work. If I treated my customers this way I'd be unemployed, as these numpties should. Outrageous incompetence and indifference!

I eventually contacted their supplier directly and got them to deliver to me the next day! Why Heat&Plumb could not do this is beyond me.

11 November 2009

Reply from Pioneer Bathrooms

Dear Richard,

Unfortunately, we cannot find an order under your name.

Furthermore, you would not be able to deal directly with our suppliers.

If you could give me your order number, we will be happy to explain the problems you had.

Regards, Chris