Steve´s profile

Reviews (4)

ao.com

Excellent

Ordered a washing machine from them. Great price. Great service. Delivery spot on time.

Bootskitchenappliances

Brilliant

Would never have thought of ordering a dishwasher from Boots. Glad I did. Great price and great service.

Boots Kitchen Appliances

Brilliant

Would never have thought of ordering a dishwasher from Boots. Glad I did. Great price and great service.

justbeautifully

Difficulties with delivery

Ordered on the 23rd November. Nothing delivered by the 7th December. Email not responded to. Line dead when trying to call customer services.

The contacts on your order email confirmation were how I tried to contact you and I have copied them directly from there;

Tel: 0208 133 1218
Email: customerservices@justbeautifully.co.uk

This appears to be different to the email address you mention? I was certainly unable to get through on the phone lines for 3 hours this morning before this initial review was posted and a chase up email sent 48 hours ago to the above email address. Hence my frustration. Thank your for your offer of the refund, all I would really like is it delivered by the 9th December, which in fairness to me is 16 days after the date of order. If it can't be delivered by then a refund for the paid amount is sufficient.

Special delivery arranged and order delivered just in time.

07 December 2011

Reply from www.justbeautifully.co.uk

Our phone lines are not dead at all - can you please advise what number you are calling? Correct number is 0208 1331218. Also we are available by email customer.support@justbeautifully.co.uk. If the birthday has not passed why not contact us asap and we will ensure it gets there in time no matter what it costs us.

Alternatively as a gesture of good will your order value is £11.15 we will refund you £20 to buy an alternative locally if the birthday is today or has passed.

Steve´s profile

profile image of Steve
Steve
Reviewer
Male, 1978
Bournemouth, United Kingdom

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