Ordered Rockness tickets well in advance. They didn't get delivered. I didn't get a refund.
The fees they charge mean you know you're being bumped a bit, which is kinda okay provided you get what you paid for. To have paid them a fee + the ticket price and for neither to be refunded really takes the biscuit and I rank this company the worst I have ever dealt with. The staff were unhelpful and had clearly been briefed to fobb off anyone trying to get a refund, regardless of their responsibility in it. If I had the energy I would take legal action.
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