Ordered Rockness tickets well in advance. They didn't get delivered. I didn't get a refund.
The fees they charge mean you know you're being bumped a bit, which is kinda okay provided you get what you paid for. To have paid them a fee + the ticket price and for neither to be refunded really takes the biscuit and I rank this company the worst I have ever dealt with. The staff were unhelpful and had clearly been briefed to fobb off anyone trying to get a refund, regardless of their responsibility in it. If I had the energy I would take legal action.
They had the discontinued pen I was looking for. Price was better than competitors. Delivery took 2 days and I live in the north of Scotland. Very happy and I'm sure I'll use them again.
Connect with Facebook to get one click access to Trustpilot. It's easier.
Sign up with Facebook