I was a bit worried when I read about the bad customer service reviews here but I had already ordered an Olympus Tough TG-310 camera for £109 with free postage from simply electronics.net. They emailed confirmation & stated 5-8 working days for delivery. On the 8th working day I called them to check on progress as the order status online showed 'packing'. It took 27mins of holding on the phone before getting thru & a lady told me it would be delivered next day. There was an option to call back instead of holding & the system would remember my place in the queue. But I have free landline calls so it didn't matter to me. It arrived by city-link on the 9th working day as promised. Amazon & Dixons were a little more at £117 & delivery would have been a little quicker no doubt. But still, I'm happy. Camera looks great. Simplyelectronics provided the city-link tracking number & asked that I email them when I receive the camera (not had that request before!). Was a little worried about the flood of counterfeit goods flooding the UK but this camera looks genuine.
Flown with BA several times. Last one was a return from Heathrow to Amsterdam Dec 2011 for GBP 98. Easy checkin online, chose seat online (no extra cost). Seamless & stress free process thru Terminal 5. A little extra cost than a low-cost airline such as easyJet/Ryanair but a tube ride to Heathrow much cheaper than a train to Stansted. Also I could check-in a 23kg bag for no extra cost & drinks/sandwich included. Friendly cabin crew & the pilot was very informative telling us about the football stadiums we could see as we circled London en route back to Heathrow! Classic!
I've used dixons.co.uk several times over the years. Fast delivery, good communication via email, competitive prices. No probs with returns/cancellations either. You may find a smaller online retailer with sightly cheaper prices but for piece of mind it's worth dealing with a quality outfit like dixons! Would be great if I could use my "Dixons group" vouchers online instead of in store only (currys/pc world).
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