Easy to quote and book, efficient service & good pricing, would recommend and use again.
Decided to order as the price was competitve and they had the product in the colour that I wanted. The website was easy to use. Placed my order and had a confirmation email sent when despatched with tracking details. I did notice that the tracking section attached to my order on their website was not updated with my order or tracking details, however the details they sent allowed me to track my order via the couriers website, so no real problem there.
Fast despatch, all in all very please, would recommend and use again!
Stumbled across DigitalRev whilst looking for a good price on a Nokia 808. They had the cheapest price so I explored further. The website was exceptionally well laid out - easy to understand and use, with clear explanations on the warranty and returns options. I didn't spot anywhere that explained why the products were cheaper was due to them coming from the far east, however I gathered as much because of the detailed information on the available warranties. This and the consistently good feedback made me decide to place me order with them. Registering on their site gave me many options of further interaction and I felt that there is a strong emphasis on creating an exceptional on-going customer experience.
After placing my order it updated instantly with the order and then tracking details, and I was delighted with the speed of delivery. Yes route tracking showed that it was picked up in Hong Kong, and the following day had arrived in London. One further working day later it was delivered to my home!
All in all I have been delighted with my experience of dealing with DigitalRev, and would have no hesitation in using them again or recommending them to anyone else.
I have ordered from Merlin for many years and always found them to be competitively priced and their website easy to navigate. This time I ordered items that were the cheapest I had found on the web, and delivered free (which was incredibly fast for free - 2 days). Would highly recommend and use again.
I have used Fonebank numerous times now, and for the main they offer the best price, but even when they have not offered quite as much, I have decided to use them anyway due to a very professional and efficient service. They email you when they receive your phone and keep you in the loop with the progress of your order. Once confirmed that the phone is as described you get another email tellingyou that all is ok and tell you the date that the payment will be made. I have used other main phone sites in the past and although both offered a small amount more, they both took around 2 weeks longer to pay out. Consequently I now only use Fonebank. Very professional and I would highly reccomend.
I have used Plumbworld many times, and every time things seem to get better. Like most people I was attracted by the price, and the ease of use of their website. I took the plunge and ordered a substantial amount of items, all of which were delivered relatively promptly with good communication. I have only ever had a couple of issues and on each occasion it was dealt with swiftly and professionally by customer services, with replacement parts sent. There is now a courtesy follow up email asking whether I am happy with my recent purchase which gives you a chance to offer feedback and resolve any issues, which I find a nice touch.
All the items I have purchased have all been of a good quality, irrespective of the price I have paid.
Plumbworld is always my first port of call for anything heating and plumbing related. Would strongly recommend.
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