I bought some products via Groupon vouchers, as some other people did, rubbish quality for a £60 Luxury Duvet, returned it immediately and its been over 2 months ago and never got a refund.
Also added to my order few other things which i never got but i was charged!!!
No customer service, never reply to emails, no phone number, Rang Groupon and even them didnt have a contact telephone no. Unacceptable!
Dont waste your money!
I had a contract with them for 2 years and i would never ever go back to them again. I was supposed to get £90 cashback after 6 months and went to the shop, as its just round the corner from where i live, i took the bill requested and they processed it for me. Few minutes later i received a text message on my phone saying that they received the bill required for the cash back and that i would get a cheque within 30 days. More than a month has passed and went back to the shop , showed the text message to a member of staff and after checking they said they never received the bill and that it was too late to process it again as it had to be done exactly after 6 months.
Total rip off!!!!!!!!!!!
Also same contract after paying 18 months insurance my phone was lost/stolen at a funfair, got the police report, rang them and they said the insurance wouldnt cover. Paid about £150 insurance , phone worth £80.Also never got a copy of the phone insurance so didnt even know what i was paying for!
My friend had bad experience with them as well so i would never recommend them.
I placed an order for £40 end of Aug and never got it. I tried to contact so many times and never got a reply. Total scam!!!!!!!!!!
DO NOT BUY!!!!!!
I will report them as everyone else did. I think everyone should.
I cant believe the website is still online after so many people reported they never received their orders.
Hopefully Paypal will help.
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