The lady with whom I spoke when ordering my office bookcase was very helpful and patient as I was concerned about the colour/finish as I was trying to match it to some existing office furniture. After ordering over the telepone the email confirmations came through promptly and some 10 days later the manufacturer called to arrange a convenient delivery time. The icing on the cake was that the delivery driver arrived at the specified time (practically unheard of these days) carried the package indoors, offered to put the bookcase together (which I gratefully accepted!) and then took away all the packaging. I will definitely use this company again and have no hesitation in recommending them.
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