Chris Brock´s profile

Reviews (3)

BiGDUG

poor packaging = damaged goods!

We ordered 4 large plastic storage boxes with clip on lids. They arrived promptly. However the packaging was so flimsy that 3 of the 4 lids were broken in transit. Without lids the boxes are completely useless. I have emailed bigdug twice to resolve the issue, but not even had the courtesy of a reply.

03 April 2013

Reply from Bigdug limited

Thank you Chris Brock for taking the time to write your review,

Apologies that the emails weren't responded to promptly, I see you emailed us on the Thursday and we have been closed over the bank holidays. I believe one of my colleges did respond to your email earlier today and can see that replacement lids have been arranged and will be dispatched today for delivery tomorrow.
I’m very sorry for any inconvenience caused

Festive Lights

Quality product, accurately described and quickly delivered.

Quality product, accurately described and quickly delivered.

Chris Brock´s profile

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Chris Brock
Reviewer
United Kingdom

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